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<p>[QUOTE=&quot;tradernick, post: 8660, member: 648&quot;]Very true, ND.&nbsp; I had an employee once that was very talented and knowledgeable.&nbsp; But he would get SO tired of answering calls about wheat cents and silver certificates and 1776 Ike dollars (these are valuable because they were created even before Ike was!), etc.</p><p>That was his personality, he wasn&#039;t good at repeatedly dealing with beginners.&nbsp; </p><p><br /></p><p>The phone calls are a lifeline.&nbsp; You never know about that person with a wheat cent question.&nbsp; They might have inherited a large coin collection and are starting their questions with the coin they&#039;re most familiar with.&nbsp; Or perhaps they have caught the spark and may become great customers.&nbsp; </p><p><br /></p><p>It all comes down to the golden rule.&nbsp; Treat others are you would like to be treated.&nbsp; What wisdom that simple statement contains.[/QUOTE]</p><p><br /></p>

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