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Dealers who buy from the public...how do you overcome unreasonable expectations and...
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<p>[QUOTE="CommemHalfScrub, post: 4940180, member: 111545"]TLDR: Often unreasonable expectations stem from misunderstanding/misinformation, so correcting this with an explanation can help a lot. </p><p><br /></p><p>At our shop, we tend to focus on explaining why a coin is valuable. For example, if a customer came in with a common date morgan that has been cleaned and expected $100, I would first ask where they came up with that number. Many say "well its old" or "etsy has it listed for $2200." It is important to address these, starting with explaining that old coins are not necessarily valuable. Rather, what makes a coin valuable is supply and demand. I then explain how the condition would make it more difficult for me to sell that coin. Sometimes I even pull up a similar coin that has sold on ebay, and then explain the fees ebay takes.[/QUOTE]</p><p><br /></p>
[QUOTE="CommemHalfScrub, post: 4940180, member: 111545"]TLDR: Often unreasonable expectations stem from misunderstanding/misinformation, so correcting this with an explanation can help a lot. At our shop, we tend to focus on explaining why a coin is valuable. For example, if a customer came in with a common date morgan that has been cleaned and expected $100, I would first ask where they came up with that number. Many say "well its old" or "etsy has it listed for $2200." It is important to address these, starting with explaining that old coins are not necessarily valuable. Rather, what makes a coin valuable is supply and demand. I then explain how the condition would make it more difficult for me to sell that coin. Sometimes I even pull up a similar coin that has sold on ebay, and then explain the fees ebay takes.[/QUOTE]
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