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Curious about ebay ethics (NOT a complaint about possible fraud aution)
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<p>[QUOTE="CoinNoob68, post: 1494080, member: 38721"]This isn't about fraudulent posting.</p><p><br /></p><p>I was hoping to get an opinion on how this was handled. Recently I listed an item <a href="http://www.ebay.com/itm/170871789172?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.ebay.com/itm/170871789172?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649" rel="nofollow">http://www.ebay.com/itm/170871789172?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649</a></p><p><br /></p><p>Item sold and payment was made right away. Same day I mailed out the item by Canada Post Standard to US mail. Unfortunately this does not come with a tracking number. Item was shipped on July 11.</p><p><br /></p><p>I messaged buyer the day I mailed it. July 21 at 10am I received a message from the buyer looking for a tracking number. Seeing as this was a Saturday I didn't check ebay or my email. July 22 at 4am a case was opened asking for a partial refund for the item and an investigation into the item being shipped listing me as not being responsive to requests.</p><p><br /></p><p>Now my question is if it's reasonable to report a seller as non-responsive after only 18 hrs on a weekend and is it unreasonable to open a case after 7 business days on an internationally shipped item.</p><p><br /></p><p>In the listing I listed the item as located in Canada and that standard shipping would be used.</p><p><br /></p><p>I'm looking for opinions if there is something I did wrong I do want to hear it.[/QUOTE]</p><p><br /></p>
[QUOTE="CoinNoob68, post: 1494080, member: 38721"]This isn't about fraudulent posting. I was hoping to get an opinion on how this was handled. Recently I listed an item [URL]http://www.ebay.com/itm/170871789172?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649[/URL] Item sold and payment was made right away. Same day I mailed out the item by Canada Post Standard to US mail. Unfortunately this does not come with a tracking number. Item was shipped on July 11. I messaged buyer the day I mailed it. July 21 at 10am I received a message from the buyer looking for a tracking number. Seeing as this was a Saturday I didn't check ebay or my email. July 22 at 4am a case was opened asking for a partial refund for the item and an investigation into the item being shipped listing me as not being responsive to requests. Now my question is if it's reasonable to report a seller as non-responsive after only 18 hrs on a weekend and is it unreasonable to open a case after 7 business days on an internationally shipped item. In the listing I listed the item as located in Canada and that standard shipping would be used. I'm looking for opinions if there is something I did wrong I do want to hear it.[/QUOTE]
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Curious about ebay ethics (NOT a complaint about possible fraud aution)
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