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<p>[QUOTE="zumbly, post: 2518666, member: 57495"]I won a coin at the Numismatik Naumann 44 auction. That was on 7 August 2016, and I have yet to receive the coin or even confirmation that it's shipped. The last communication from them was on 31 August : </p><p><br /></p><p><i>"Dear customer,</i></p><p><i>we just get the commitment from the Austrian Bureau of Antiquities and Monuments (Bundesdenkmalamt) that the approval of our auction 44 will be done and our coins will be free to ship within the next days. We will do extra hours to make sure you are receiving your coins as soon as possible.</i></p><p><i>This process is mandatory now - both in Austria and Germany - and we are handling this new situation situation with our greatest effort. Due to the fact that it is done by a government authority, we did not have real influence on the speed of the process.</i></p><p><i>In future (the delay is depending on lack of stuff during holiday time at the Bundesdenkmalamt), the approval of each auction should take one week of processing time following the auction."</i></p><p><br /></p><p>When they used to be Gitbud-Naumann and using the Pecunem bidding platform not so long ago, you'd get an invoice the day after the sale, and coins would be shipped in a matter of days, often reaching international buyers within a week thanks to their unnaturally speedy postal service. Sadly, I guess those days are over now...[/QUOTE]</p><p><br /></p>
[QUOTE="zumbly, post: 2518666, member: 57495"]I won a coin at the Numismatik Naumann 44 auction. That was on 7 August 2016, and I have yet to receive the coin or even confirmation that it's shipped. The last communication from them was on 31 August : [I]"Dear customer, we just get the commitment from the Austrian Bureau of Antiquities and Monuments (Bundesdenkmalamt) that the approval of our auction 44 will be done and our coins will be free to ship within the next days. We will do extra hours to make sure you are receiving your coins as soon as possible. This process is mandatory now - both in Austria and Germany - and we are handling this new situation situation with our greatest effort. Due to the fact that it is done by a government authority, we did not have real influence on the speed of the process. In future (the delay is depending on lack of stuff during holiday time at the Bundesdenkmalamt), the approval of each auction should take one week of processing time following the auction."[/I] When they used to be Gitbud-Naumann and using the Pecunem bidding platform not so long ago, you'd get an invoice the day after the sale, and coins would be shipped in a matter of days, often reaching international buyers within a week thanks to their unnaturally speedy postal service. Sadly, I guess those days are over now...[/QUOTE]
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