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<p>[QUOTE=&quot;BooksB4Coins, post: 1815544, member: 36230&quot;]I absolutely and without question agree with you about refunding the purchase price, but do not believe any dealer should automatically refund submission or associated costs unless part of the original agreement. As a buyer, it must be understood that there are inherent risks when purchasing raw. Just as one should not expect a dealer to pay for a submission that does not come back at a level the buyer hoped (unless guaranteed), the same should apply here as long as it was an honest mistake.</p><p><br /></p><p>With that said, and as for righting a &quot;professional mistake&quot;, in some cases it may be reasonable to do so even if it was not agreed upon, but much would depend on the coin and buyer, and what type of material the dealer handles. If a higher value coin sold retail to a client, I would refund the purchase price and mostly likely reimburse the cost of submission at the normal tier, but if lower value or wholesaled material, refunding only the full purchase price is both reasonable and fair.</p><p><br /></p><p>As for a genuine coin not coming back at the hoped for grade, unless guaranteed at the time of purchase, no dealer should be automatically expected to refund not only the purchase price, but all submission costs on any and every coin they sell.[/QUOTE]</p><p><br /></p>

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