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<p>[QUOTE="imrich, post: 1022224, member: 22331"]<b>Remembrance Of A Wonderful Experience</b></p><p><br /></p><p><br /></p><p><br /></p><p><font face="Arial Black">Those were the days!! I also remember when you could really locate some nice coins in major international auctions (e.g. Heritage Auctions) at a fair market price without exorbitant fees. The selection was awesome!! How things have changed!!</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black">As I read the whining complaints concerning eBay, and as an eBay Power Seller having just discussed some critical issues with customer service, I realize that eBay is metamorphosing, alike other internet auction venues where "competitive" products are virtually unavailable.</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black">While discussing critical buyer/seller interface matters with the eBay portion of the organization dedicated to assisting "top performers", I asked why like eBid, the eBay organization had removed the general telephone access number from their help section. I was informed that they were inundated by calls from individuals who generally weren't preferred eBay buyers/sellers, who just wanted to "vent". Their system had become overloaded, not allowing preferred customers to access assistance, with wait times extending to double digit minutes, approaching an hour.</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black">It appears that in the not to distant future, eBay customer service will only be accessible through the "chat line", generally alike eBid and other internet sites.</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black">It also logically appears that future availability of the competitive products currently available on eBay will be relegated to browsing at coin shows, and negotiating with dealers. I personally still enjoy the opportunities available through eBay, and hope the malcontents will locate another target for their general unrealistic expectations.</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black">:hail:</font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black"><br /></font></p><p><font face="Arial Black"></font>[/QUOTE]</p><p><br /></p>
[QUOTE="imrich, post: 1022224, member: 22331"][b]Remembrance Of A Wonderful Experience[/b] [FONT=Arial Black]Those were the days!! I also remember when you could really locate some nice coins in major international auctions (e.g. Heritage Auctions) at a fair market price without exorbitant fees. The selection was awesome!! How things have changed!! As I read the whining complaints concerning eBay, and as an eBay Power Seller having just discussed some critical issues with customer service, I realize that eBay is metamorphosing, alike other internet auction venues where "competitive" products are virtually unavailable. While discussing critical buyer/seller interface matters with the eBay portion of the organization dedicated to assisting "top performers", I asked why like eBid, the eBay organization had removed the general telephone access number from their help section. I was informed that they were inundated by calls from individuals who generally weren't preferred eBay buyers/sellers, who just wanted to "vent". Their system had become overloaded, not allowing preferred customers to access assistance, with wait times extending to double digit minutes, approaching an hour. It appears that in the not to distant future, eBay customer service will only be accessible through the "chat line", generally alike eBid and other internet sites. It also logically appears that future availability of the competitive products currently available on eBay will be relegated to browsing at coin shows, and negotiating with dealers. I personally still enjoy the opportunities available through eBay, and hope the malcontents will locate another target for their general unrealistic expectations. :hail: [/FONT][/QUOTE]
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