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<p>[QUOTE=&quot;desertgem, post: 792739, member: 15199&quot;]I fell it is proper to compliment Heritage Auctions for their congenial and nice way of filling a request of mine. Back in December, I had requested a copy of the FUN coin auction catalog using a coupon number from Coin World. I received an email saying they received my request and would send it. Well I didn&#039;t <b>think</b> I had received it. Somewhat disappointing, but not true.</p><p><br /></p><p>Today, with the rain and humidity, a USPS notice of attempted delivery of a box from Heritage stuck to my daily mail. It was dated 12/31. I checked on the USPS site and it appeared to be at the local office still. I hustled down there and they searched, but it went back on Tues. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie3" alt=":(" unselectable="on" unselectable="on" /></p><p><br /></p><p>I called Heritage ( Thanks again Tiffany) and said I didn&#039;t want them to think it was an incorrect address, and offered to pay to have it redelivered so I could have it at least for reference. She checked and said my address was good and managed to find an extra catalog for me. I wanted to give her my charge card number for postage, but she declined and indicated it was part of the way Heritage treats their customer base. I was treated as if I was a big customer, which I can&#039;t be, as I wish.</p><p><br /></p><p>Just wanted to say a good thing about the company, their personnel, and their service.</p><p><br /></p><p>Jim[/QUOTE]</p><p><br /></p>

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