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<p>[QUOTE="JuicyFruit, post: 1168414, member: 30752"]Louie:No they didn't send me a written guarantee with the coins but I was so "green" and excited, I didn't bother to notice. Then I sent them away to PCGS and it took a good month to get them back. I just got them back yesterday to answer your other question. But what good does it do me that I'm eligible for a refund when they flat out refuse to give me one? For Pete's sake they threatened to press harassment charges against me for even asking for a refund. Besides, their "15" day return policy is about exactly one day old. THEY CHANGED THEIR WEBSITE RETURN POLICY IN RESPONSE TO MY EMAIL ASKING FOR A REFUND!!! THEY TOLD ME IT WAS A "TYPO"!!! When I bought the coins in late March, the website said "</p><p><font face="Verdana"><font size="2"><span style="color: #000000">All items carry a 14 day return privilege, after you receive them,<b><span style="color: #ff0000"> and a written lifetime guarantee to grade </span></b>and authenticity.". I've already contacted Visa, Google Checkout, The Federal Trade Commission, BBB, and now thanks to your guys advice, specifically cpm9ball, I have contacted the US Attorney's office here in Minneapolis. I'm waiting for Visa's forms so I can fill them out to explain the dispute, waiting to see what Google checkout and FTC and BBB do, and I have an appt with the US Attorney's office next week. In the meantime, collectorsinternet threatens to press charges of harassment, then they tell me to deal with thier lawyer, and they won't even give me their lawyers contact info.</span></font></font></p><p><br /></p><p><font size="2">Collect 89: Purchased March 28th (I think). Recieved by PCGS April 1st (so maybe purchased a little earlier). Grades assigned: I had eight free vouchers since I just joined. This was all new to me so I just picked out the 8 out of 17 I thought were the best and sent them in. They graded: 1887, AU58, 1880-S, MS63PL, 1904-0, MS63, 1885-O, MS63, 1882, MS 62, 1884-O, not graded because cleaned. And and 1885-O and 1882-S did manage to grade MS64. As you probably know, there is a huge difference between MS 63 and 64. I GUARANTEE NONE of the remaining ungraded 9 coins will grade anything better than MS 62. I bought 7 CC Morgans that don't stand a chance, and the other 2 non-Morgans aren't even uncirculated. And even I can tell that and I have only been into coins since March. So all in all, I paid over $2400 for coins that were promised and guaranteed to grade 64-68. That leaves me with a significant loss due to not receiving my end of the bargain. I simply did not get what I paid for and I am out hundreds because of it. Had they not guaranteed the grade, I would have gone elsewhere, at least to a place that had a phone number that worked, pictures of the coins, that type of thing.I put my trust in them and was not rewarded. Yes, the other 9 coins are still in their original packaging. The 7 CC's are in GSA holders and the other two Morgans are just in a vinyl flip like they came in. I could send pics this week (obviously the graded ones aren't)end.</font></p><p><font size="2">Taxidermist: That website you linked to hits the nail on the head like you don't even know. No phone number, no pictures, the guy just hides. And all the coins they say they have...all they do is dropship. Take an order and go out and buy a coin from their Beverly Hills Coin Club friends that is a bottom of the barrel coin. Ya know, no pics equals bigtime question marks. But I admit, I was a sucker. I was just very excited. What a shame. </font></p><p><br /></p><p><font size="2">Rickmp: Thank you man. You're awesome. I can't tell you how much I appreciate hearing those words. It's not like the coins are junk coins or anything (besides the cleaned on and maybe another), but that doesn't mean I'm not out many hundreds of dollars. Had they not advertised BU 64-66 coins or Gem BU 64-66 coins or whatever, and guaranteed their grade, I would have spent my money elsewhere. If I could only tell all you guys everything, you'd be amazed at how shady and now intimidating these guys (or I should probably say this guy, since there really was only one guy). But I just can't type that much!! I have probably 30 emails going back and forth with them. Oh well, I guess we'll see how it shakes out. The next time I have $2400 to spend on coins, I'm gonna A LOT more for my money thanks to you guys. Thank you all. </font>[/QUOTE]</p><p><br /></p>
[QUOTE="JuicyFruit, post: 1168414, member: 30752"]Louie:No they didn't send me a written guarantee with the coins but I was so "green" and excited, I didn't bother to notice. Then I sent them away to PCGS and it took a good month to get them back. I just got them back yesterday to answer your other question. But what good does it do me that I'm eligible for a refund when they flat out refuse to give me one? For Pete's sake they threatened to press harassment charges against me for even asking for a refund. Besides, their "15" day return policy is about exactly one day old. THEY CHANGED THEIR WEBSITE RETURN POLICY IN RESPONSE TO MY EMAIL ASKING FOR A REFUND!!! THEY TOLD ME IT WAS A "TYPO"!!! When I bought the coins in late March, the website said " [FONT=Verdana][SIZE=2][COLOR=#000000]All items carry a 14 day return privilege, after you receive them,[B][COLOR=#ff0000] and a written lifetime guarantee to grade [/COLOR][/B]and authenticity.". I've already contacted Visa, Google Checkout, The Federal Trade Commission, BBB, and now thanks to your guys advice, specifically cpm9ball, I have contacted the US Attorney's office here in Minneapolis. I'm waiting for Visa's forms so I can fill them out to explain the dispute, waiting to see what Google checkout and FTC and BBB do, and I have an appt with the US Attorney's office next week. In the meantime, collectorsinternet threatens to press charges of harassment, then they tell me to deal with thier lawyer, and they won't even give me their lawyers contact info.[/COLOR][/SIZE][/FONT] [SIZE=2][/SIZE] [SIZE=2]Collect 89: Purchased March 28th (I think). Recieved by PCGS April 1st (so maybe purchased a little earlier). Grades assigned: I had eight free vouchers since I just joined. This was all new to me so I just picked out the 8 out of 17 I thought were the best and sent them in. They graded: 1887, AU58, 1880-S, MS63PL, 1904-0, MS63, 1885-O, MS63, 1882, MS 62, 1884-O, not graded because cleaned. And and 1885-O and 1882-S did manage to grade MS64. As you probably know, there is a huge difference between MS 63 and 64. I GUARANTEE NONE of the remaining ungraded 9 coins will grade anything better than MS 62. I bought 7 CC Morgans that don't stand a chance, and the other 2 non-Morgans aren't even uncirculated. And even I can tell that and I have only been into coins since March. So all in all, I paid over $2400 for coins that were promised and guaranteed to grade 64-68. That leaves me with a significant loss due to not receiving my end of the bargain. I simply did not get what I paid for and I am out hundreds because of it. Had they not guaranteed the grade, I would have gone elsewhere, at least to a place that had a phone number that worked, pictures of the coins, that type of thing.I put my trust in them and was not rewarded. Yes, the other 9 coins are still in their original packaging. The 7 CC's are in GSA holders and the other two Morgans are just in a vinyl flip like they came in. I could send pics this week (obviously the graded ones aren't)end.[/SIZE] [SIZE=2]Taxidermist: That website you linked to hits the nail on the head like you don't even know. No phone number, no pictures, the guy just hides. And all the coins they say they have...all they do is dropship. Take an order and go out and buy a coin from their Beverly Hills Coin Club friends that is a bottom of the barrel coin. Ya know, no pics equals bigtime question marks. But I admit, I was a sucker. I was just very excited. What a shame. [/SIZE] [SIZE=2][/SIZE] [SIZE=2]Rickmp: Thank you man. You're awesome. I can't tell you how much I appreciate hearing those words. It's not like the coins are junk coins or anything (besides the cleaned on and maybe another), but that doesn't mean I'm not out many hundreds of dollars. Had they not advertised BU 64-66 coins or Gem BU 64-66 coins or whatever, and guaranteed their grade, I would have spent my money elsewhere. If I could only tell all you guys everything, you'd be amazed at how shady and now intimidating these guys (or I should probably say this guy, since there really was only one guy). But I just can't type that much!! I have probably 30 emails going back and forth with them. Oh well, I guess we'll see how it shakes out. The next time I have $2400 to spend on coins, I'm gonna A LOT more for my money thanks to you guys. Thank you all. [/SIZE][/QUOTE]
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