Yeah, I got a similar one with Citi a year ago. Got $600 to move my savings over, $1000 to move brokerage over, and at the time got about 2.5% interest on savings. Its down to about 1% now, but still better than most of the competition.
Our oldest son had accumulated over $700 in loose change and was going to take it to the bank to be counted and rolled by the CoinStar machine. Oooops, the fee was 11.85 % and I told him not NO but H... NO! Got coin wrappers from bank; went home and in about 5 hours we had all coins wrapped. Deposit made next day with no immoral/abominable fee being paid. He bought pizza for supper. Oh, yes I did have a friendly chat with the bank manager.