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<p>[QUOTE="lilacs in purple, post: 2114120, member: 72643"]You can only insure up to $5,000.00, if you needed more insurance you would of had to send it by Registered Mail. You paid for signature confirmation, which is not the same. Anything insured for over $200.00 automatically requires a signature. Signature confirmation is a service within itself. If you declared over $5000.00, the system would of not accepted your package. Sounds like you sent it registered mail, which takes longer than regular priority. If this indeed happened, you should of notified Service about it. To be truthful, there hasn't been proper training for scanning, and management is usually doing the work that craft employees, clerks and carriers should be doing, which is why there is no scanning at times. The receipt should of been signed and scanned. You are entitled to a refund for services not rendered.[/QUOTE]</p><p><br /></p>
[QUOTE="lilacs in purple, post: 2114120, member: 72643"]You can only insure up to $5,000.00, if you needed more insurance you would of had to send it by Registered Mail. You paid for signature confirmation, which is not the same. Anything insured for over $200.00 automatically requires a signature. Signature confirmation is a service within itself. If you declared over $5000.00, the system would of not accepted your package. Sounds like you sent it registered mail, which takes longer than regular priority. If this indeed happened, you should of notified Service about it. To be truthful, there hasn't been proper training for scanning, and management is usually doing the work that craft employees, clerks and carriers should be doing, which is why there is no scanning at times. The receipt should of been signed and scanned. You are entitled to a refund for services not rendered.[/QUOTE]
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