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<p>[QUOTE="The Penny Lady®, post: 1210775, member: 16948"]Texas John, I appreciate the feedback from your point of view, but as mentioned above, these suggestions are from the dealer's perspective and, although they may seem offensive to some, these points will help YOU as the collector to not step on anyone's toes, so to speak, and can only help you when negotiating with a coin dealer for a coin. </p><p><br /></p><p>You certainly are free to NOT follow any of these things, especially if they go against your grain, but again, as common sense will show, if you do not act professionally, push too hard, and use irritating tactics in trying to negotiate for a coin you want to buy, you will probably not get the best deal you would have, had you followed some of these suggestions.</p><p><br /></p><p>And, as I mentioned above and as Melodrama points out, if you insist on trying to get an even lower price than what was already fairly offered, you may lose the entire deal. I haven't voided an offer after one counteroffer, but I have had a customer offer a ridiculously low price for a coin after I gave him what I thought was a very fair discounted price. I countered with the same price I originally gave, and he kept pushing. I found this irritating, so I finally told him that I was done, and put the coin back in the case. </p><p><br /></p><p>I have also had customers ask to see coin after coin after coin only to hand them back, and ask to see yet another coin. I finally asked him what specifically he was looking for and he said he just wanted to compare them to ones he already had so he could see if he got a good deal. Again, I found this irritating and rude.</p><p><br /></p><p>As far as criticizing a coin goes, you are certainly free to say what you like, and of course there is no need for you to offer "effusive praise" on my coins, nor do I mind if you want to politely ask me about a flaw you see on a coin. But I can tell you from experience that I do not appreciate a customer going on about how awful a coin is, that it has a big ding, an ugly spot, a nasty scratch, or whatever - don't you think I already know that? As a matter of fact, I note it on my raw coins. But why would you feel the need to disparage a coin you are looking at? If it's to get an even lower price, most likely, that coin is already priced accordingly. The coin is what it is - flaws and attributes and all - and if it's not for you, simply hand it back. </p><p><br /></p><p>On a personal note, I changed careers to deal in coins because I enjoy it immensely and it is the people who make what I do worth it. I came from working with contentious and often demeaning lawyers and found having my own business very refreshing because I get to choose who I do business with. As many who know me will attest, I certainly do bend over backwards to please my customers because I know they are the ones who allow me to do what I do. </p><p><br /></p><p>But life is too short for me to continually put up with rude and obnoxious people - and that includes dealers. I have a personal and business ethic that I try to follow, but I also desire the same courtesies from the people I do business with - and if I feel someone has pushed too many buttons, I don't mind discontinuing doing business with that person - and I have (refer to the "dealer war stories" I previously posted!).[/QUOTE]</p><p><br /></p>
[QUOTE="The Penny Lady®, post: 1210775, member: 16948"]Texas John, I appreciate the feedback from your point of view, but as mentioned above, these suggestions are from the dealer's perspective and, although they may seem offensive to some, these points will help YOU as the collector to not step on anyone's toes, so to speak, and can only help you when negotiating with a coin dealer for a coin. You certainly are free to NOT follow any of these things, especially if they go against your grain, but again, as common sense will show, if you do not act professionally, push too hard, and use irritating tactics in trying to negotiate for a coin you want to buy, you will probably not get the best deal you would have, had you followed some of these suggestions. And, as I mentioned above and as Melodrama points out, if you insist on trying to get an even lower price than what was already fairly offered, you may lose the entire deal. I haven't voided an offer after one counteroffer, but I have had a customer offer a ridiculously low price for a coin after I gave him what I thought was a very fair discounted price. I countered with the same price I originally gave, and he kept pushing. I found this irritating, so I finally told him that I was done, and put the coin back in the case. I have also had customers ask to see coin after coin after coin only to hand them back, and ask to see yet another coin. I finally asked him what specifically he was looking for and he said he just wanted to compare them to ones he already had so he could see if he got a good deal. Again, I found this irritating and rude. As far as criticizing a coin goes, you are certainly free to say what you like, and of course there is no need for you to offer "effusive praise" on my coins, nor do I mind if you want to politely ask me about a flaw you see on a coin. But I can tell you from experience that I do not appreciate a customer going on about how awful a coin is, that it has a big ding, an ugly spot, a nasty scratch, or whatever - don't you think I already know that? As a matter of fact, I note it on my raw coins. But why would you feel the need to disparage a coin you are looking at? If it's to get an even lower price, most likely, that coin is already priced accordingly. The coin is what it is - flaws and attributes and all - and if it's not for you, simply hand it back. On a personal note, I changed careers to deal in coins because I enjoy it immensely and it is the people who make what I do worth it. I came from working with contentious and often demeaning lawyers and found having my own business very refreshing because I get to choose who I do business with. As many who know me will attest, I certainly do bend over backwards to please my customers because I know they are the ones who allow me to do what I do. But life is too short for me to continually put up with rude and obnoxious people - and that includes dealers. I have a personal and business ethic that I try to follow, but I also desire the same courtesies from the people I do business with - and if I feel someone has pushed too many buttons, I don't mind discontinuing doing business with that person - and I have (refer to the "dealer war stories" I previously posted!).[/QUOTE]
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