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<p>[QUOTE="The Penny Lady®, post: 1209821, member: 16948"]I mentioned on another thread that I was working on an article about coin show etiquette. Keep in mind, this is from a dealer's perspective but I think it will really serve any collector well to keep some of these ideas in mind when they attend coin shows. It certainly can't hurt, and most likely will help in any encounters you have with a dealer at a coin show.</p><p><br /></p><p>Anyway, after reading this, I would welcome any comments or thoughts you may have.</p><p><br /></p><p style="text-align: center"><b><u>Coin Show Etiquette</u></b></p> <p style="text-align: center"><br /></p><p>Recently, I wrote a couple articles having to do with difficult customers, so I thought it might be helpful to remind collectors about some simple coin show courtesies and etiquette, as well as give a few pointers to those new to attending coin shows. Of course, courtesy goes both ways; however, if you want to try and get the best deal and/or build a relationship with a dealer, it can only help your position if put your best foot forward, come prepared, are knowledgeable, courteous, and most of all behave professionally. </p><p><br /></p><p>So I’ve gathered information from other dealers and collectors, as well as my own experience and list here some "do’s and don’ts" that may be useful to practice while you hunt for that perfect coin!</p><p><br /></p><p><b><u>Preparing for the Show</u></b></p><p><br /></p><ul> <li><b>Bring cash with you</b> <b>– </b>many dealers don't take credit cards, especially for bullion coins</li> <li><b>Organize your reference material and notes ahead of time – </b>make a list of the coins you are seeking, and sure you keep your notes and price lists organized so you can find them quickly so as not to waste time at a dealer’s table flipping through pages to find something</li> <li><b>Make a list of dealers and their table numbers that you want to visit –</b> if dealer lists are available ahead of time, map out the dealers who might have the specific material you’re looking for</li> </ul><p><b><u>Arriving at a Dealer’s Table</u></b></p><p><br /></p><ul> <li><b>Don’t step between or behind a dealer’s table</b> – this area is for the dealer and their helpers only and is off limits to non-badge holders</li> <li><b>Don’t interrupt a dealer</b> <b>– </b>if a dealer is already involved with another customer, either wait or come back later</li> <li><b>Don’t block another customer’s access to a dealer’s table – </b>be courteous so that other customers may also peruse the dealer’s coins</li> <li><b>Don’t spread your notes, reference books, or briefcase on a dealer’s case</b> – it may block other potential buyers’ view of the dealer’s coins</li> <li><b>Let the dealer know what your interests are</b> – unless you’re just browsing, tell the dealer specifically what you are looking for and even your budget guidelines</li> <li><b>Don’t ask to see the coins currently being shown to another customer</b> – wait until the customer is completely finished looking at and discussing that coin before you make inquiries</li> <li><b>Don’t place food or beverages on top of the dealer’s case</b> <b>– </b>put them on your lap or on the floor</li> </ul><p><b><u>Viewing a Dealer’s Coins</u></b></p><p><br /></p><ul> <li><b>Keep the coins separate from your reference material and bags</b> <b>– </b>books and papers have been known to be good places to slip a coin or two and many dealers have lost coins this way, so try to bring the minimum amount of paper onto the table</li> <li><b>Only ask to see a coin if you’re seriously interested in purchasing it – </b>don’t ask to see a coin just to compare it to one you already have or just purchased</li> <li><b>Don't monopolize dealer "junk boxes"</b> – keep your time sifting through dealer’s junk boxes limited to around minutes so as to let others have a chance to go through them</li> <li><b>Don’t reach into a dealer’s case</b> – unless the dealer specifically tells you it’s ok, do not reach for a coin in a dealer’s case, let the dealer retrieve it for you</li> <li><b>Handle coins properly</b> – hold all coins, even slabs, by the edges</li> <li><b>Don’t take photographs of a dealer’s coins unless you get permission – </b>for security purposes, some dealers may be opposed to having their coins photographed and some coin shows ban photography altogether</li> <li><b>Keep any coins a dealer hands you on top of the case</b> – don’t put them on your lap or down below eye level, and don’t step away from a dealer's table with unpaid for coins even for a moment</li> <li><b>When you hand a coin back, make sure the dealer knows you have given it back </b>– don’t just leave it on top of the case and walk away</li> <li><b>Put a coin back exactly where you got it</b> – when flipping through boxes or bins, be sure to replace it in the proper box or tray if you don't end up buying it</li> <li><b>Don’t criticize a coin if you don’t like</b> <b>– </b>just hand it back and say thank you</li> <li><b>Be cognizant of taking up too much of a dealer’s time asking questions –</b> many dealers will take the time to answer questions and offer advice, but don’t be burdensome - keep in mind they are there to sell coins so don’t sit in front of their cases asking a lot of questions when the dealer has other customers waiting</li> <li><b>Make sure you haven’t left behind any coins you brought with you –</b> when you leave a table, double-check your pockets, bags, and papers to make sure you have all that you brought with you, including your loupe and especially any coins</li> </ul><p><b><u>Negotiating</u></b></p><p><br /></p><ul> <li><b>Don’t choose the highest quality coins in a dealer’s case and then expect to pay a wholesale price – </b>dealers usually have to pay strong prices to acquire quality pieces, so don’t insult them by choosing their best coins and wanting to buy them at wholesale or Grey Sheet prices</li> <li><b>Have realistic expectations</b> – do your homework because if you have unrealistic expectations, it can lead to insulting offers and bad feelings all the way around</li> <li><b>Don’t try to negotiate when the price is fair</b> <b>– </b>ask the dealer for the price, and if you think it is fair, then pay it, don’t keep trying to negotiate; besides, if an offer is made and a counteroffer received, the original offer is no longer valid and the dealer doesn’t legally have to honor the original offer, so you may lose the deal altogether</li> <li><b>Don’t try to haggle if you cherry pick a coin</b> – many dealers don’t mind if you happen to “cherry” pick a coin from them (meaning, you find a rare date or variety that was unmarked), but as mentioned above, don’t try and negotiate if you happen on a good buy</li> <li><b>Don't ask a dealer to put a coin on hold </b>– unless you are serious about purchasing a coin, offer to place a deposit on the coin to hold it, but it is not fair to ask a dealer to keep a coin out of their inventory while you continue to shop around and never even go back to inform the dealer you changed your mind</li> <li><b>Don’t buy a coin then try to return it because you found something else – </b>if you try to do this, most likely you will lose the ability to conduct any further business with that dealer, and possibly others</li> </ul><p>So the next time you’re at a coin show, if you keep these tips in mind, hopefully you will be more successful in your hunt for coins but at the very least, you will be appreciated and respected by the dealers you encounter![/QUOTE]</p><p><br /></p>
[QUOTE="The Penny Lady®, post: 1209821, member: 16948"]I mentioned on another thread that I was working on an article about coin show etiquette. Keep in mind, this is from a dealer's perspective but I think it will really serve any collector well to keep some of these ideas in mind when they attend coin shows. It certainly can't hurt, and most likely will help in any encounters you have with a dealer at a coin show. Anyway, after reading this, I would welcome any comments or thoughts you may have. [CENTER][B][U]Coin Show Etiquette[/U][/B] [/CENTER] Recently, I wrote a couple articles having to do with difficult customers, so I thought it might be helpful to remind collectors about some simple coin show courtesies and etiquette, as well as give a few pointers to those new to attending coin shows. Of course, courtesy goes both ways; however, if you want to try and get the best deal and/or build a relationship with a dealer, it can only help your position if put your best foot forward, come prepared, are knowledgeable, courteous, and most of all behave professionally. So I’ve gathered information from other dealers and collectors, as well as my own experience and list here some "do’s and don’ts" that may be useful to practice while you hunt for that perfect coin! [B][U]Preparing for the Show[/U][/B] [LIST] [*][B]Bring cash with you[/B] [B]– [/B]many dealers don't take credit cards, especially for bullion coins [*][B]Organize your reference material and notes ahead of time – [/B]make a list of the coins you are seeking, and sure you keep your notes and price lists organized so you can find them quickly so as not to waste time at a dealer’s table flipping through pages to find something [*][B]Make a list of dealers and their table numbers that you want to visit –[/B] if dealer lists are available ahead of time, map out the dealers who might have the specific material you’re looking for [/LIST] [B][U]Arriving at a Dealer’s Table[/U][/B] [LIST] [*][B]Don’t step between or behind a dealer’s table[/B] – this area is for the dealer and their helpers only and is off limits to non-badge holders [*][B]Don’t interrupt a dealer[/B] [B]– [/B]if a dealer is already involved with another customer, either wait or come back later [*][B]Don’t block another customer’s access to a dealer’s table – [/B]be courteous so that other customers may also peruse the dealer’s coins [*][B]Don’t spread your notes, reference books, or briefcase on a dealer’s case[/B] – it may block other potential buyers’ view of the dealer’s coins [*][B]Let the dealer know what your interests are[/B] – unless you’re just browsing, tell the dealer specifically what you are looking for and even your budget guidelines [*][B]Don’t ask to see the coins currently being shown to another customer[/B] – wait until the customer is completely finished looking at and discussing that coin before you make inquiries [*][B]Don’t place food or beverages on top of the dealer’s case[/B] [B]– [/B]put them on your lap or on the floor [/LIST] [B][U]Viewing a Dealer’s Coins[/U][/B] [LIST] [*][B]Keep the coins separate from your reference material and bags[/B] [B]– [/B]books and papers have been known to be good places to slip a coin or two and many dealers have lost coins this way, so try to bring the minimum amount of paper onto the table [*][B]Only ask to see a coin if you’re seriously interested in purchasing it – [/B]don’t ask to see a coin just to compare it to one you already have or just purchased [*][B]Don't monopolize dealer "junk boxes"[/B] – keep your time sifting through dealer’s junk boxes limited to around minutes so as to let others have a chance to go through them [*][B]Don’t reach into a dealer’s case[/B] – unless the dealer specifically tells you it’s ok, do not reach for a coin in a dealer’s case, let the dealer retrieve it for you [*][B]Handle coins properly[/B] – hold all coins, even slabs, by the edges [*][B]Don’t take photographs of a dealer’s coins unless you get permission – [/B]for security purposes, some dealers may be opposed to having their coins photographed and some coin shows ban photography altogether [*][B]Keep any coins a dealer hands you on top of the case[/B] – don’t put them on your lap or down below eye level, and don’t step away from a dealer's table with unpaid for coins even for a moment [*][B]When you hand a coin back, make sure the dealer knows you have given it back [/B]– don’t just leave it on top of the case and walk away [*][B]Put a coin back exactly where you got it[/B] – when flipping through boxes or bins, be sure to replace it in the proper box or tray if you don't end up buying it [*][B]Don’t criticize a coin if you don’t like[/B] [B]– [/B]just hand it back and say thank you [*][B]Be cognizant of taking up too much of a dealer’s time asking questions –[/B] many dealers will take the time to answer questions and offer advice, but don’t be burdensome - keep in mind they are there to sell coins so don’t sit in front of their cases asking a lot of questions when the dealer has other customers waiting [*][B]Make sure you haven’t left behind any coins you brought with you –[/B] when you leave a table, double-check your pockets, bags, and papers to make sure you have all that you brought with you, including your loupe and especially any coins [/LIST] [B][U]Negotiating[/U][/B] [LIST] [*][B]Don’t choose the highest quality coins in a dealer’s case and then expect to pay a wholesale price – [/B]dealers usually have to pay strong prices to acquire quality pieces, so don’t insult them by choosing their best coins and wanting to buy them at wholesale or Grey Sheet prices [*][B]Have realistic expectations[/B] – do your homework because if you have unrealistic expectations, it can lead to insulting offers and bad feelings all the way around [*][B]Don’t try to negotiate when the price is fair[/B] [B]– [/B]ask the dealer for the price, and if you think it is fair, then pay it, don’t keep trying to negotiate; besides, if an offer is made and a counteroffer received, the original offer is no longer valid and the dealer doesn’t legally have to honor the original offer, so you may lose the deal altogether [*][B]Don’t try to haggle if you cherry pick a coin[/B] – many dealers don’t mind if you happen to “cherry” pick a coin from them (meaning, you find a rare date or variety that was unmarked), but as mentioned above, don’t try and negotiate if you happen on a good buy [*][B]Don't ask a dealer to put a coin on hold [/B]– unless you are serious about purchasing a coin, offer to place a deposit on the coin to hold it, but it is not fair to ask a dealer to keep a coin out of their inventory while you continue to shop around and never even go back to inform the dealer you changed your mind [*][B]Don’t buy a coin then try to return it because you found something else – [/B]if you try to do this, most likely you will lose the ability to conduct any further business with that dealer, and possibly others [/LIST] So the next time you’re at a coin show, if you keep these tips in mind, hopefully you will be more successful in your hunt for coins but at the very least, you will be appreciated and respected by the dealers you encounter![/QUOTE]
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