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<p>[QUOTE="tommyc03, post: 560796, member: 17665"]I can't say I have had a bad experiance with Skyline thus far. And it's sad that you did. You said 6K you were spending? As in $6,000.00? This was their loss to be sure. I have sent many orders in by mail that were outdated by a couple weeks away from the newest catalog and never had any problem. And they are always receptive to discounts above and beyond when ordering multiple items from the same catagory. Perhaps you should have asked to speak to management instead of your order taker. This might not have turned out so badly. It only takes one bad, unresolved experiance to spread like wildfire and darken a dealers rep. Frankly, I would write to the owner with a consise description of your experiance and mention the name of your order taker. You might be plesantly surprised at the outcome. It would be worth the ten min. time invested and a 42 cent stamp to really find out if they found in your favor. It's always nice to establish a good, long term relationship with a dealer, be it one of the big box shops or your local dealer. Good luck.<img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie7" alt=":p" unselectable="on" unselectable="on" />encil:[/QUOTE]</p><p><br /></p>
[QUOTE="tommyc03, post: 560796, member: 17665"]I can't say I have had a bad experiance with Skyline thus far. And it's sad that you did. You said 6K you were spending? As in $6,000.00? This was their loss to be sure. I have sent many orders in by mail that were outdated by a couple weeks away from the newest catalog and never had any problem. And they are always receptive to discounts above and beyond when ordering multiple items from the same catagory. Perhaps you should have asked to speak to management instead of your order taker. This might not have turned out so badly. It only takes one bad, unresolved experiance to spread like wildfire and darken a dealers rep. Frankly, I would write to the owner with a consise description of your experiance and mention the name of your order taker. You might be plesantly surprised at the outcome. It would be worth the ten min. time invested and a 42 cent stamp to really find out if they found in your favor. It's always nice to establish a good, long term relationship with a dealer, be it one of the big box shops or your local dealer. Good luck.:pencil:[/QUOTE]
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