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<p>[QUOTE="BNB Analytics, post: 739126, member: 20117"]Hi guys,</p><p><br /></p><p>I should have brought these two experiences up when they happened, but I figured I'd let them settle a bit.</p><p><br /></p><p>I had a very awkward experience a month ago where an employee from a coin dealership near by me literally blew a gasket at me over interupting his thought. He did this all while the customers watched in awe.</p><p><br /></p><p>So, I filed a BBB complaint on his behind. Well, I filed it on the store(Which will remain nameless). Now, I no longer can do business with the company. Not like I care really, since whenever I went in there, they never really seemed like they welcomed people with less than $1000. It was a very discerning environment.</p><p><br /></p><p>That's one experience.</p><p><br /></p><p>Another was where I asked a gentleman over at(I will name the company here, Goldline) a question on my 1908-d no motto st gaudens and he asked me the grade and I said I wasn't sure. I asked him how would be the best way I could find out for you. He then gave me an attitude and hung up the phone on me like he had no more time to serve me.</p><p><br /></p><p>I called back and complained and the man who answered the phone this time said that he overheard the guy and it was totally wrong of him to get like that.</p><p><br /></p><p>Now, what do you guys think of this and how do you deal with crabby dealers who talk to you like dung when you don't act the right way around them or they look down on you if you happen to get something wrong in your line of reasoning?</p><p><br /></p><p>I find it extremely wrong and no matter how little you are in money, they should respect you since you are a customer and maybe you're not always right, but you are still a customer, someone who may one day do business with them. Just because you don't have big bucks doesn't mean you're a waste of their time ya know..</p><p><br /></p><p>Thoughts?[/QUOTE]</p><p><br /></p>
[QUOTE="BNB Analytics, post: 739126, member: 20117"]Hi guys, I should have brought these two experiences up when they happened, but I figured I'd let them settle a bit. I had a very awkward experience a month ago where an employee from a coin dealership near by me literally blew a gasket at me over interupting his thought. He did this all while the customers watched in awe. So, I filed a BBB complaint on his behind. Well, I filed it on the store(Which will remain nameless). Now, I no longer can do business with the company. Not like I care really, since whenever I went in there, they never really seemed like they welcomed people with less than $1000. It was a very discerning environment. That's one experience. Another was where I asked a gentleman over at(I will name the company here, Goldline) a question on my 1908-d no motto st gaudens and he asked me the grade and I said I wasn't sure. I asked him how would be the best way I could find out for you. He then gave me an attitude and hung up the phone on me like he had no more time to serve me. I called back and complained and the man who answered the phone this time said that he overheard the guy and it was totally wrong of him to get like that. Now, what do you guys think of this and how do you deal with crabby dealers who talk to you like dung when you don't act the right way around them or they look down on you if you happen to get something wrong in your line of reasoning? I find it extremely wrong and no matter how little you are in money, they should respect you since you are a customer and maybe you're not always right, but you are still a customer, someone who may one day do business with them. Just because you don't have big bucks doesn't mean you're a waste of their time ya know.. Thoughts?[/QUOTE]
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