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<p>[QUOTE=&quot;clembo, post: 739211, member: 8033&quot;]Working at a shop naturally I&#039;m going to tend to go along with what Lost Dutchman says. Please don&#039;t lump all into one category as there are exceptions.</p><p><br /></p><p>Before I worked there I had as many as six shops in easy range of my house. Two I visited frequently (one being where I work now of course). The other just a few more miles away. Never felt like I was getting ripped off at either hence my repeat visits.</p><p><br /></p><p>One I would hit occasionally and never had a problem. One was very small and honestly the owner was a nice guy but not the brightest dealer I&#039;ve ever met.</p><p><br /></p><p>The other two saw very little of my money. Never anything remotely close to a deal basically. Not exactly rude but not exactly friendly either.</p><p><br /></p><p>Now can my boss be rude? Without a doubt and as he gets older it happens faster. I&#039;ve met a few CT members at the shop and I KNOW a few have walked away with the impression that he&#039;s rude.</p><p><br /></p><p>Do I make excuses for him? Not really I just know how he is but will say this. He&#039;s 66 years old, has had a shop for 42 years and his wife had a stroke in February. She&#039;s still in rehab and shown VERY slow improvement. He&#039;s got a lot on his mind.</p><p><br /></p><p>He&#039;s great at numbers but horrible with names and faces. This is where I can really help him at times. He prefers to work on the &quot;bigger&quot; deals as, after all, that&#039;s where he makes money faster. I have no problem with this as he now employs 7 people and we like our checks to be good.</p><p><br /></p><p>I deal with the smaller stuff, the newbies and the &quot;tire kickers&quot;. No problem there as their purchases add up and I have the patience. I&#039;ll BS with the customer for half an hour if we&#039;re not swamped but if we are I&#039;m polite about it at least. I get a lot of repeat business this way.</p><p><br /></p><p>As I mentioned he&#039;s bad with names and faces. Fortunately I&#039;m not. I pull him aside on occasion and &quot;remind&quot; him that a particular customer tends to spend $1-2K every time he comes in. He appreciates it believe me but unfortunately I&#039;m not ALWAYS there to do this.</p><p><br /></p><p>Do we hate the interet and does it affect us? Well, we don&#039;t hate it as we sell on ebay and have a web site. We use ebay a lot to set prices and also as a usefull tool to determine what we&#039;ll pay for something.</p><p>If you walk into the store and tell us a certain item is selling for $1500 on ebay we&#039;ll look it up and offer you, say, $1300 because we just might pop it up on ebay so after fees we&#039;d make a few bucks. If that doesn&#039;t work we suggest you sell it on ebay. Simple actually.</p><p><br /></p><p>Bottom line is if you walked into the shop would my boss strike you as the most honest patient person you&#039;ve ever met? I doubt it but you&#039;d probably like me. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" /></p><p><br /></p><p>If you walk into a shop and it&#039;s real slow yet they ignore you or treat you as a nuisance leave is all I can say. If they give you a bit of time and opinions then you may have found a good shop.</p><p><br /></p><p>Realize that we that work in shops are &quot;coin geeks&quot; as well. One big difference is we rely on it to put food on the table.</p><p><br /></p><p>My boss gave me a job when I really needed one but was always good to me before I worked there and treats me well now. I&#039;m very loyal to him. I just have to deal with his &quot;moods&quot; a bit more often and hopefully get a customer to come back. I&#039;ve done pretty good at it so far.[/QUOTE]</p><p><br /></p>

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