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<p>[QUOTE="petro89, post: 739190, member: 17048"]I agree with many of the comments on here. There are a few great folks out there that genuinly care about their customers, but they constitute the minority. I'm not saying that every other dealer is out to rip someone off...they just go about their business. Then there are a minority on the other end too - the handfull of bad ones.</p><p> </p><p>There are 6 dealers here in Southeast Michigan that I have visited multiple times, and a few others that I wouldn't bother going to (either not much inventory, more of a pawn shop, just way to far for what they offer, or whatever other reason that immediately turns me off). </p><p> </p><p>There are three areas that I look for in a good coin shop which are value/price, inventory, and service.</p><p> </p><p>I think price/value is self explanatory. Fairness in both buying and selling. I understand its a business and I understand there are not any miracles out there. I'd gladly pay a fair price or receive a fair offer. If they are clearly lowballing when I'm selling or are blatantly ripping me or someone else off when buying, I won't go back.</p><p> </p><p>For inventory I'm looking to see if they have what I'm currently looking for, what I may need in the future, and high quality (ie when I'm looking for wheat pennies for example, I don't need to see a billion from the 50's in VG...and you wouldn't believe one of the dealers around here - the place is always a mess and half his coins, which are usually in mylars with rusted staples, have fingerprints all over them).</p><p> </p><p>For service, are they friendly and knowledgeable? Is it a reasonable wait, do they go the extra mile? I had one dealer take a list of some common BU coins I was looking for to complete a Jefferson set - I came back after a month not expecting anything but he had taken the time to set aside nearly every one of them, and we're talking common BU's worth about a quarter apiece. How do they treat customers in general? Is it convenient?</p><p> </p><p>I figure I can deal with a place that meets at least two of the three categories for most of my needs. Thankfully I think that there are 3 places that do that...anbd come close to meeting all three. It seems that that is a rare fin so I feel lucky having three.[/QUOTE]</p><p><br /></p>
[QUOTE="petro89, post: 739190, member: 17048"]I agree with many of the comments on here. There are a few great folks out there that genuinly care about their customers, but they constitute the minority. I'm not saying that every other dealer is out to rip someone off...they just go about their business. Then there are a minority on the other end too - the handfull of bad ones. There are 6 dealers here in Southeast Michigan that I have visited multiple times, and a few others that I wouldn't bother going to (either not much inventory, more of a pawn shop, just way to far for what they offer, or whatever other reason that immediately turns me off). There are three areas that I look for in a good coin shop which are value/price, inventory, and service. I think price/value is self explanatory. Fairness in both buying and selling. I understand its a business and I understand there are not any miracles out there. I'd gladly pay a fair price or receive a fair offer. If they are clearly lowballing when I'm selling or are blatantly ripping me or someone else off when buying, I won't go back. For inventory I'm looking to see if they have what I'm currently looking for, what I may need in the future, and high quality (ie when I'm looking for wheat pennies for example, I don't need to see a billion from the 50's in VG...and you wouldn't believe one of the dealers around here - the place is always a mess and half his coins, which are usually in mylars with rusted staples, have fingerprints all over them). For service, are they friendly and knowledgeable? Is it a reasonable wait, do they go the extra mile? I had one dealer take a list of some common BU coins I was looking for to complete a Jefferson set - I came back after a month not expecting anything but he had taken the time to set aside nearly every one of them, and we're talking common BU's worth about a quarter apiece. How do they treat customers in general? Is it convenient? I figure I can deal with a place that meets at least two of the three categories for most of my needs. Thankfully I think that there are 3 places that do that...anbd come close to meeting all three. It seems that that is a rare fin so I feel lucky having three.[/QUOTE]
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