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<p>[QUOTE="sonlarson, post: 2373948, member: 15488"]I am having a problem with a coin I purchased from Germany on 2/10/16. I ordered and paid for a coin from one of the MA Shops dealers. I have done business in the past with them with no problems. The dealer shipped the coin by registered mail and it has been sitting at the ISC in New York since 2/15/16. I have contacted the seller and asked that they track from their end since I was told by the Postal Inspector that that was the correct process. I was told by the PO that customs can only hold the item for 35 days. Other sources tell me customs can hold as long as they like. The seller advised me that the process "takes time". I am assuming they have had experience with this problem. What's aggravating is the coin cost a little less than $50 but postage and handling was $14. Seems like another method of shipment could have been used.</p><p><br /></p><p>Has anyone run into this problem in the past? What is a realistic time frame for customs to do whatever they need to do to release the coin? Why would they be holding it that long? I hate to force the dealer to refund if the coin is going to be released soon, but I can't seem to get an idea of when.[/QUOTE]</p><p><br /></p>
[QUOTE="sonlarson, post: 2373948, member: 15488"]I am having a problem with a coin I purchased from Germany on 2/10/16. I ordered and paid for a coin from one of the MA Shops dealers. I have done business in the past with them with no problems. The dealer shipped the coin by registered mail and it has been sitting at the ISC in New York since 2/15/16. I have contacted the seller and asked that they track from their end since I was told by the Postal Inspector that that was the correct process. I was told by the PO that customs can only hold the item for 35 days. Other sources tell me customs can hold as long as they like. The seller advised me that the process "takes time". I am assuming they have had experience with this problem. What's aggravating is the coin cost a little less than $50 but postage and handling was $14. Seems like another method of shipment could have been used. Has anyone run into this problem in the past? What is a realistic time frame for customs to do whatever they need to do to release the coin? Why would they be holding it that long? I hate to force the dealer to refund if the coin is going to be released soon, but I can't seem to get an idea of when.[/QUOTE]
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