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<p>[QUOTE=&quot;The Penny Lady®, post: 1444404, member: 16948&quot;]Thank you everyone, I really appreciate all your kind remarks and support.&nbsp; As I mentioned earlier, I asked permission before every photo I took, and they knew that these photos would end up on a public forum so I don&#039;t believe there are anything in the photos that is &quot;top secret.&quot;&nbsp; On the contrary, I believe it is helpful to both PCGS and the public that, by seeing photos of the coin grading process, the public is a little more enlightened and informed on how the process works.&nbsp; </p><p><br /></p><p>I personally was quite surprised and extremely impressed with the size of the facility and the enormous amount of coins that are being processed on any given day.&nbsp; PCGS has developed a secure and meticulous process of keeping track of each of those coins from the moment it is picked up from the post office (by security guards), to being video and audio taped as each package is opened, to being meticulously logged into the computer system, to being anonymously graded and efficiently encapsulated, to being carefully packaged and brought to the post office (again by security guards), to finally being reunited with its CORRECT owner.&nbsp; </p><p><br /></p><p>And again, to be given a personal tour by two of the &quot;top dogs&quot; at PCGS confirms what I already knew, that PCGS is definitely a customer friendly business.&nbsp; My thanks again to PCGS for giving me the opportunity to be shown (and to show you) how their operation works - it was a very enlightening experience![/QUOTE]</p><p><br /></p>

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