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<p>[QUOTE=&quot;funkee, post: 1506450, member: 37925&quot;]Haha. I was being facetious. You reminded me of this comic: <a href="http://www.explosm.net/comics/2870/" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.explosm.net/comics/2870/" rel="nofollow">http://www.explosm.net/comics/2870/</a></p><p><a href="http://www.explosm.net/comics/2870/" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.explosm.net/comics/2870/" rel="nofollow"><br /></a></p><p>As far as the tangent I was getting to... individual contractors can definitely do what you did and waive service fees. Unfortunately most (not all) larger corporations treat this differently, because they either have low margins and cannot afford to hurt their bottom line, or they outsource and must pay themselves to provide your services. There are some companies that will waive fees, but it&#039;s usually up to the consumer to throw a fit at customer support to get it. Companies usually leave it up to the customer to ask for refunds. Otherwise it&#039;s easy to give out too much money and become unprofitable. </p><p>&nbsp;</p><p>Ska69, you could always contact the certifier and ask for a refund.[/QUOTE]</p><p><br /></p>

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