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<p>[QUOTE=&quot;TexEditor, post: 2267, member: 247&quot;]With all the competition among mail-order and Internet coin sellers, why isn&#039;t there a greater emphasis on quality control?</p><p><br /></p><p>I recently purchased a 1909 VDB Lincoln penny from a mail order company at the advertised price of $9.95. It was supposedly in BU condition.</p><p>I was even willing to accept a strong AU for that price, but the coin I received was badly tarnished, to the point that Lincoln&#039;s head was almost obliterated by a black stain on the obverse, and much of the reverse was similarly discolored.</p><p>To make matters worse, I took it to a local coin shop, where the owner examined it and found it wasn&#039;t even a VDB penny, just a common 1909.</p><p>I registered my complaints to the customer service department and they sent me another penny. This one was a VDB, but it was so badly cleaned that my local coin dealer said he wouldn&#039;t ask $2 for it.</p><p>The whole episode raised serious questions regarding quality control and customer service.</p><p>I&#039;ve since switched to another company for my mail purchases, and I&#039;ve been much happier. I never buy coins over $50 by mail, and also not if they&#039;re above the Coin Prices or Red Book prices. That seems to be a working combination so far.</p><p><br /></p><p>Has anyone else had a bad experience with mail-order coins?[/QUOTE]</p><p><br /></p>

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