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<p>[QUOTE=&quot;jaceravone, post: 457342, member: 9474&quot;]<b>Morons</b></p><p><br /></p><p>:rolling:OK, Let me begin by saying that the CS reps at the mint are all morons (or at least the ones I just spoke with).&nbsp; :computer:&nbsp; I placed a call to them just a few minutes ago to confirm everything that is happening with no gold or platinum products being available.&nbsp; Just the other day I placed an order for the Jackson Spouse and I wanted to confirm the observations on this thread and to make sure that I was still receiving the coin.&nbsp; </p><p>&nbsp;</p><p>So here were my three questions that I had and the following responses: </p><p>&nbsp;</p><p>1. Me to CS rep - I noticed that many of the FS coins are no longer available and I just placed my order the other day, I just wanted to make sure that I am going to be able to receive my coin.&nbsp; CS rep to me - sir I need to confirm your info (which I expected, and we did)&nbsp; CS rep to me - sir your billing address is not matching up with your credit card I am going to have to send you to another rep. Please hold.</p><p>&nbsp;</p><p>New CS rep to me - sir how may i help you? Went through question one again..... and once again I get the same response.... please hold while we transfer to another agent.</p><p>&nbsp;</p><p>Third CS rep to me - sir how may i help you? Went through question one for the third time.&nbsp; She had the same response for me, but this time I asked to go to my purchase record.&nbsp; Me to CS rep.... There have been over 50 orders to me at this address with this very same credit card with no problems... what you are telling me makes no sense.&nbsp; CS rep to me... Sir please hold.</p><p>&nbsp;</p><p>Fourth CS rep to me - sir we can&#039;t find the problem now so we are releasing the order to you. :headbang:</p><p>&nbsp;</p><p>2. Second question to fourth CS rep - Are you planning on re-releasing the first spouse coins at a later and if so, will there be a price change?&nbsp; Fourth CS rep to me - sir, I cannot answer that because I don&#039;t know, but there will most likely be a price drop.&nbsp; &nbsp; :rolling:</p><p>&nbsp;</p><p>3. Third question to fourth CS rep (I am on a roll now) - If the price does drop, and the mint offers an unconditional one month return policy, would I be eligible for a credit.&nbsp; Fourth CS rep to me - no sir, we don&#039;t issue credits.&nbsp; Me to Fourth CS rep - so if you don&#039;t issue credits and I am still in the one month window, i can return my coin and re-purchase it at the current price.&nbsp; Fourth CS rep to me - no sir, we won&#039;t allow you to do that either.&nbsp; Have a good day &quot;click&quot;.</p><p>&nbsp;</p><p>I thought by the time I finished typing this I would be less angry, now I am more angry than before so I am getting off.[/QUOTE]</p><p><br /></p>

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