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<p>[QUOTE=&quot;Lehigh96, post: 458081, member: 15309&quot;]Climb the ladder my friend.&nbsp; Call back and ask to speak to the manager.&nbsp; If that person can&#039;t help, ask to speak to their manager.&nbsp; Eventually, you will get high enough that the person will give you what you want just so you go away.</p><p><br /></p><p>Remember, don&#039;t use profanity or raise your voice.&nbsp; And repeat the following phrase over and over &quot;why would you treat your customers this way?&quot;&nbsp; Write down every name of every person you talked to and if they say something rude, write that down as well.</p><p><br /></p><p>good luck[/QUOTE]</p><p><br /></p>

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