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<p>[QUOTE="19Lyds, post: 1179234, member: 15929"]For the past couple of years, "<b>ALL</b>" buyers have <b>100% positive feedback</b> because sellers CANNOT leave anything BUT positive feedback.</p><p> </p><p>The terms "couldn't be bother with" and "holding back" or "withholding" are totally negative in the context being used since sellers are not withholding but instead "waiting" for some type of communication from the buyer regarding either pleasure or displeasure. Communication can be in the form of positive feedback or an email indicating that the item will be returned for whatever reason. </p><p> </p><p>Additionally, using the term "dealers" instead of "sellers" also presents a negative connotation to the comments since not all coin sellers on eBay are actually dealers.</p><p> </p><p>The purpose behind the feedback system is so that other potential buyers AND sellers can view historical opinions regarding past transactions and IMO the transaction is NEVER complete until both parties are satisfied with either completing the transaction or cancelling the transaction for whatever reasons.</p><p> </p><p>I rarely leave feedback on items sold until AFTER the buyer has indicated their satisfaction with the transaction. Granted I cannot leave negative or neutral feedback but I can indicate my satisfaction or dissatisfaction with the transaction. If they are dissatisfied, I'll do what I can to make them satisfied with either a return and a refund or a replacement. To me, its just that simple as I DO NOT view my buyers as potentially negative conflicts but instead regard every one as a "customer". As such, I am not "withholding" feedback as if it were a weapon I could pull out and use on the buyer to justify my position (which seller's cannot do anyway) but instead I "wait". If a buyer wants me to leave feedback first, I always comply but at least the buyer has "communicated" with me regarding the transaction.</p><p> </p><p>IMO if folks really view eBay buyers and sellers with such negative animosity then perhaps they should not deal with that venue and instead restrict their buying and selling to coin shows, Teletrade or perhaps Heritage where feedback is not such an issue?[/QUOTE]</p><p><br /></p>
[QUOTE="19Lyds, post: 1179234, member: 15929"]For the past couple of years, "[B]ALL[/B]" buyers have [B]100% positive feedback[/B] because sellers CANNOT leave anything BUT positive feedback. The terms "couldn't be bother with" and "holding back" or "withholding" are totally negative in the context being used since sellers are not withholding but instead "waiting" for some type of communication from the buyer regarding either pleasure or displeasure. Communication can be in the form of positive feedback or an email indicating that the item will be returned for whatever reason. Additionally, using the term "dealers" instead of "sellers" also presents a negative connotation to the comments since not all coin sellers on eBay are actually dealers. The purpose behind the feedback system is so that other potential buyers AND sellers can view historical opinions regarding past transactions and IMO the transaction is NEVER complete until both parties are satisfied with either completing the transaction or cancelling the transaction for whatever reasons. I rarely leave feedback on items sold until AFTER the buyer has indicated their satisfaction with the transaction. Granted I cannot leave negative or neutral feedback but I can indicate my satisfaction or dissatisfaction with the transaction. If they are dissatisfied, I'll do what I can to make them satisfied with either a return and a refund or a replacement. To me, its just that simple as I DO NOT view my buyers as potentially negative conflicts but instead regard every one as a "customer". As such, I am not "withholding" feedback as if it were a weapon I could pull out and use on the buyer to justify my position (which seller's cannot do anyway) but instead I "wait". If a buyer wants me to leave feedback first, I always comply but at least the buyer has "communicated" with me regarding the transaction. IMO if folks really view eBay buyers and sellers with such negative animosity then perhaps they should not deal with that venue and instead restrict their buying and selling to coin shows, Teletrade or perhaps Heritage where feedback is not such an issue?[/QUOTE]
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