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<p>[QUOTE=&quot;DonnaML, post: 5362072, member: 110350&quot;]I&#039;m impressed that you were even able to find a live person to talk to at DHL. I don&#039;t believe that there&#039;s any customer service number at their website that allows you to get to anything but the usual computerized answers; even the customer service &quot;chat&quot; is with a computer. The one time I really had to speak to a live person (when a package shown as delivered had not actually been delivered), it took me about an hour, and several different levels of computerized responses, to get to someone. The person promised to open an investigation, but the next day I got the package anyway from someone to whom it had been delivered in a different building. The driver read the building number wrong on the package. </p><p><br /></p><p>But every other time -- except for the one time a package went from Spain to Cincinnati to Spain to New York City! -- things have worked fine with DHL. I&#039;ve received packages in NYC less than 48 hours after placing the order with a UK dealer.&nbsp; As with most places, everything&#039;s fine until it isn&#039;t.[/QUOTE]</p><p><br /></p>

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