Message:

<p>[QUOTE=&quot;treylxapi47, post: 1720977, member: 41863&quot;]I recently started selling on ebay and lo and behold my very first package received by my customer a dispute was opened. He paid $39.00 for 4 half dollars. 2-1964 Kennedys, a 1965, and a 1969. He emails me today saying he wants a full refund that I wrote a misleading description. </p><p><br /></p><p>Here is my description:</p><p><br /></p><p><span style="color: #000000"><font face="Times New Roman">&quot;Up for bid is a small lot of mixed 90% and 40% silver Kennedy Half Dollars. Check photos for actual coins you will receive. Bidding will start at $19.99 with no reserve. </font></span></p><p><br /></p><p><span style="color: #000000"><font face="Times New Roman">Free Shipping! </font></span></p><p><br /></p><p><span style="color: #000000"><font face="Times New Roman">Check out my other listings.</font></span></p><p><br /></p><p><span style="color: #000000"><font face="Times New Roman">If unhappy with a purchase contact me first and we can discuss our options for solving any issues that may arise. I&#039;ve been around eBay for at least 10 years and have never had any major issues as either a buyer or more recently as a seller. </font></span></p><p><br /></p><p><span style="color: #000000"><font face="Times New Roman">Thanks for looking at my items and good luck!&quot;</font></span></p><p><span style="color: #000000"><font face="Times New Roman"><br /></font></span></p><p><span style="color: #000000"><font face="Times New Roman"></font></span>Not only was i completely forthcoming in my description I CLEARLY stated to look at the pictures for actual coins to be received, showing both the fronts and the backs and clear dates. The only thing that could be misconstrued is my TITLE </p><p>(heres the title:<b><b>Silver Kennedy Half Dollars 90% Junk Silver)<span style="color: #222222"><font face="Verdana">,</font></span></b></b></p><p><b><b><span style="color: #222222"><font face="Verdana">&nbsp;</font></span></b></b><span style="color: #222222"><font face="Verdana">and not the DESCRIPTION. I understand that people rely on the title to get a general idea of what they are bidding on, but come on man you cant expect the description to be in a place that only holds 192 characters? I also clearly state in the designated area that i DO NOT accept refunds or returns (kind of a just for now thing until the selling gets on its feet and I have funds to play with for issues like that), so to me it is clearly this buyers fault and I took a stand on my principle. I honestly dont care about the feedback game as I am only selling to further my hobby interests and can abandon ebay at my slightest whim, it is not how I feed my family, so I wont get all bent out of shape over an eventual negative feedback.</font></span></p><p><br /></p><p><br /></p><p>This was my message back to the buyer:</p><p><br /></p><p>[TABLE=&quot;width: 100%&quot;]</p><p>[TR]</p><p>[TD=&quot;class: qn&quot;]<b>Your message to the buyer:</b></p><p>&quot;I am very sorry to inform you that I do not offer returns or refunds. My listing was VERY clear about what was involved in the sale and my return policy.</p><p>&nbsp;Here is a quote of the description itself </p><p>&quot;Up for bid is a small lot of mixed 90% and 40% silver Kennedy Half Dollars. Check photos for actual coins you will receive. Bidding will start at $19.99 with no reserve&quot;</p><p>&nbsp;So it is false to imply that I made a mistake or tried to play any games. As you will note if the description would have been read thoroughly then you would have seen that this was a mixed lot of both 40% and 90%, not to mention the fact that I explicitly said to check the pictures for EXACTLY what you would be purchasing. This is exactly why it is important to be thorough in your reading and double check what you are bidding on.</p><p>&nbsp;It is very clear that the description was not read if your dispute is based on the description. I stand on principle and you made the bids on a well listed item. I am sorry for your inconvenience.&quot;</p><p>[/TD]</p><p>[/TR]</p><p>[/TABLE]</p><p><br /></p><p>Of course I didnt have much space to say anything else, but I think that covered the gist of the matter. I am with doug on this one, the customer is NOT always right when they are CLEARLY in the wrong. Maybe I am being to harsh and shouldve given the refund, but I also dont feel like being walked all over by these bidiots. </p><p><br /></p><p>I now await the inevitable ebay case to escalate and to receive my *neg*[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in