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<p>[QUOTE=&quot;Rich Beale, post: 8267562, member: 77960&quot;]The thing about post is:</p><p>a) it is often much more time consuming, requiring a staff member to physically go to the post office and lose 2 hours of their day, vs courier firms, who come and collect (no time lost) - the staff can get a lot more done and reply to many more customer inquiries if they don&#039;t have to waste time queuing and waiting;</p><p>b) in the UK at least, even with a &#039;drop and go&#039; service, you save a little time but can&#039;t control when the packages are processed by the post office - it&#039;s whenever they get around to it, and on top of that they might change the tracking numbers, causing confusion for clients;</p><p>c) some/most(/all?) insurance firms won&#039;t cover high value items sent by post, which has a much high loss rate than courier services. Given that most insurance policies have an excess, it&#039;s then often the auction house accepting full liability for loss on low value shipments, even if the high value ones are mostly covered.</p><p><br /></p><p>FedEx/DHL are by far preferred for high value shipments because they are tracked, (supposed to be) signed for by the recipient, and far less likely to be lost or stolen than regular post.[/QUOTE]</p><p><br /></p>

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