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Bertolami raises buyers fee again
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<p>[QUOTE="Mike Thornton, post: 5213083, member: 105289"]I've bought a few coins from on-line auctions. Mostly good experiences but not all. That said, it always chaps my backside to pay the buyers premium. Operating costs couldn't have gone up hundreds of % to justify the rates, especially when you consider today its basically software and its a pretty automated process. What really gets me is the typical disclaimer is "as is, where is" and "NO REFUNDS". If they put more time into correctly displaying and describing the item, I'd feel that they had at least did some real work to earn the fee. Therefore, I set my limit, considering all fees etc and base my bid on that to retain value if I'm the winner. All that said and a comment on "as is, where is", I did successfully exchanged a purchase once I provided proof that they sold me a counterfeit Silver Eagle. They were pretty quick to offer an exchange. I suspect because the alternative was potential legal action, although, I made no mention of action in my correspondence with them. I thanked them for correcting the issue but will no longer be a customer.[/QUOTE]</p><p><br /></p>
[QUOTE="Mike Thornton, post: 5213083, member: 105289"]I've bought a few coins from on-line auctions. Mostly good experiences but not all. That said, it always chaps my backside to pay the buyers premium. Operating costs couldn't have gone up hundreds of % to justify the rates, especially when you consider today its basically software and its a pretty automated process. What really gets me is the typical disclaimer is "as is, where is" and "NO REFUNDS". If they put more time into correctly displaying and describing the item, I'd feel that they had at least did some real work to earn the fee. Therefore, I set my limit, considering all fees etc and base my bid on that to retain value if I'm the winner. All that said and a comment on "as is, where is", I did successfully exchanged a purchase once I provided proof that they sold me a counterfeit Silver Eagle. They were pretty quick to offer an exchange. I suspect because the alternative was potential legal action, although, I made no mention of action in my correspondence with them. I thanked them for correcting the issue but will no longer be a customer.[/QUOTE]
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