Bertolami E-Auction 92

Discussion in 'Ancient Coins' started by tartanhill, Oct 28, 2020.

  1. tartanhill

    tartanhill Well-Known Member

    Have any CT members won any lots in Bertolami's E-Auction 92? I won lot #506 in the auction that ended on October 6th, paid right away, and received notice on the 10th that my payment had been received by them. That was 18 days ago and after several unanswered emails requesting shipping information, I still have not heard from them. If you won anything in this auction, have you received a tracking number or any other information regarding shipment of your purchase? I have not bought through this auction house before, so I don't know if this is a normal delay for them or I should be concerned. Thanks for any responses.
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  3. red_spork

    red_spork Triumvir monetalis Supporter

    I won a single lot, paid as soon as I got the invoice, and just received a tracking number yesterday for a delivery scheduled for Thursday. It seems they are just now shipping things.
    tartanhill likes this.
  4. tartanhill

    tartanhill Well-Known Member

    Thanks. I guess I'll just be a little more patient.
  5. ColonialCoinsUK

    ColonialCoinsUK Active Member

    Unfortunately there seems to be more of a delay from Italian and, sometimes, Spanish, auctions - they need to apply for export permits if the item is more than 70 years old and this can take up to 3 months!:banghead:

    How fast this actually turns out to be varies dramatically as it appears to depend on how busy the government permit office is at the time.
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  6. Scipio

    Scipio Active Member

    Bertolami auctions are held in the UK, not in Italy. I won a lot and received it yesterday from London (I live in Italy). I suggest you to reply To their payment acknowledgment asking for the tracking code. Anyways they started shipping on monday.
    tartanhill likes this.
  7. tartanhill

    tartanhill Well-Known Member

    Thanks. Yes, I did reply to the email they sent acknowledging the reception of my payment but received no response.
  8. Scipio

    Scipio Active Member

    Anyway, this is the contact of the shipment clerk: edited - please relay info like this by PM
    Last edited by a moderator: Oct 29, 2020
    tartanhill likes this.
  9. Magnus Maximus

    Magnus Maximus Dulce et Decorum est....

    I won two lots. Just received my coins today.
    tartanhill likes this.
  10. tartanhill

    tartanhill Well-Known Member

    Hmmm... You received your coins today and I haven't even received a shipping notice. Thanks.
  11. Kavax

    Kavax Active Member

    Answer of Bertolami after a request last friday and I still haven't received any tracking number...
  12. StevePM

    StevePM New Member

    I'm in the UK and received my coins yesterday, so hopefully you won't have long to wait
    tartanhill likes this.
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