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<p>[QUOTE="Darchangel, post: 1425393, member: 37158"]Wonderful advice that was given to me a long time ago when dealing with possible difficult situations - when presenting your case to the manager "be gentle, but firm." If you have your own copies of previous dump receipts, I'd bring them along to present your case. The bank might view it as a slight hassle, but I'm sure they document all the info and may need to take a little bit of time to research and pull up your dump history. Of course, i'm sure you're hoping this won't happen again in the future, so I'd ask for a copy of their research if you don't already have it. If they don't refund the whole amount to you, I'd press to try to get some sort of reimbursement, perhaps they'll meet you halfway. That's a really tough one. I'm sorry it happened to you. Thank you for sharing your story.[/QUOTE]</p><p><br /></p>
[QUOTE="Darchangel, post: 1425393, member: 37158"]Wonderful advice that was given to me a long time ago when dealing with possible difficult situations - when presenting your case to the manager "be gentle, but firm." If you have your own copies of previous dump receipts, I'd bring them along to present your case. The bank might view it as a slight hassle, but I'm sure they document all the info and may need to take a little bit of time to research and pull up your dump history. Of course, i'm sure you're hoping this won't happen again in the future, so I'd ask for a copy of their research if you don't already have it. If they don't refund the whole amount to you, I'd press to try to get some sort of reimbursement, perhaps they'll meet you halfway. That's a really tough one. I'm sorry it happened to you. Thank you for sharing your story.[/QUOTE]
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