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<p>[QUOTE="eddiespin, post: 550541, member: 4920"]That's your first mistake. You want to talk to the bank manager. Not to a vice president. Not to your "personal banker." Not to a customer service representative or a teller or even the teller supervisor. Only the bank manager is authorized to cut corners on policy for you. When any of these others tells you, "Sorry," understand, what they're really saying is, "I don't have the authority." They're just not telling you that. The bank manager, on the other hand, has the authority to honor your <i>reasonable </i>requests. Why don't you try that, and see how far you get. For you to get those halves you used to get and are still seeking, this is still a no-brainer entry in their vault book, that's all. Tell them you'll take the rolls "unaudited," use that word, that's important. In effect, you'll just be on the back end. On the front end were the customers who redeemed the rolls for cash. You're on the other end requesting to pay the bank exactly what it paid its customers for the rolls. If your bank, via its top agent (the bank manager), isn't willing to undertake that slight inconvenience for you...again, Carl, you want to ask yourself, "What the heck am I letting them hold my money for?"[/QUOTE]</p><p><br /></p>
[QUOTE="eddiespin, post: 550541, member: 4920"]That's your first mistake. You want to talk to the bank manager. Not to a vice president. Not to your "personal banker." Not to a customer service representative or a teller or even the teller supervisor. Only the bank manager is authorized to cut corners on policy for you. When any of these others tells you, "Sorry," understand, what they're really saying is, "I don't have the authority." They're just not telling you that. The bank manager, on the other hand, has the authority to honor your [I]reasonable [/I]requests. Why don't you try that, and see how far you get. For you to get those halves you used to get and are still seeking, this is still a no-brainer entry in their vault book, that's all. Tell them you'll take the rolls "unaudited," use that word, that's important. In effect, you'll just be on the back end. On the front end were the customers who redeemed the rolls for cash. You're on the other end requesting to pay the bank exactly what it paid its customers for the rolls. If your bank, via its top agent (the bank manager), isn't willing to undertake that slight inconvenience for you...again, Carl, you want to ask yourself, "What the heck am I letting them hold my money for?"[/QUOTE]
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