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<p>[QUOTE="AncientJoe, post: 3216072, member: 44357"]These days, all emails are sent under secure connections so an email can't really be "intercepted", per-se. That said, they generally sit unencrypted when received, meaning, if their email account is hacked or their office is broken into, your details are wide in the open (if they can access one message, they'd be able to see other message).</p><p><br /></p><p>Splitting personal information into multiple messages doesn't add much incremental protection and a credit card company could potentially claim the user is negligent if they sent their details in plaintext. They tend to side with the consumer but I've worked in the cybersecurity industry and have had high level conversations with payment processors who have considered this.</p><p><br /></p><p>I'd definitely suggest using a virtual account number or giving details over the phone rather than via email. At least then they aren't stored persistently (and, if they are, that is entirely on the merchant and in violation of PCI compliance).[/QUOTE]</p><p><br /></p>
[QUOTE="AncientJoe, post: 3216072, member: 44357"]These days, all emails are sent under secure connections so an email can't really be "intercepted", per-se. That said, they generally sit unencrypted when received, meaning, if their email account is hacked or their office is broken into, your details are wide in the open (if they can access one message, they'd be able to see other message). Splitting personal information into multiple messages doesn't add much incremental protection and a credit card company could potentially claim the user is negligent if they sent their details in plaintext. They tend to side with the consumer but I've worked in the cybersecurity industry and have had high level conversations with payment processors who have considered this. I'd definitely suggest using a virtual account number or giving details over the phone rather than via email. At least then they aren't stored persistently (and, if they are, that is entirely on the merchant and in violation of PCI compliance).[/QUOTE]
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