Message:

<p>[QUOTE=&quot;The_Cave_Troll, post: 115241, member: 1674&quot;]Actually, that isn&#039;t true.&nbsp; AOL is based in Dulles, Virginia and by far the vast majority of their workforce is located in the US.&nbsp; What they do, though, is contract out their telemarketing (as MANY major companies do), including their inbound customer support.&nbsp; They use a number of different firms to do their telemarketing/phone support&nbsp; (I used to work for one of those telemarketing firms) including the increasingly more popular Indian firms.&nbsp; It is very likely that if you call AOL you will be routed to a telemarketing firm in India, but that is not guaranteed, there are some in the US still.&nbsp; Anyway, my point is that whoever you talked to in India is not an employee of AOL and never has been, they are just inbound telemarketers, trained to deal with AOL&#039;s disgruntled customers.[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in