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<p>[QUOTE="Blasty, post: 7500764, member: 38375"]For anyone curious how this is going, I have not received an email response in 3 business days. I called today and immediately got put on hold for a bit... "we are currently assisting other customers..." yeah, I'm sure. </p><p><br /></p><p>I opted eventually to leave a voicemail. I was very polite about it, just gave my name, order number, and contact, and explained that I'd previously sent an email about a delivery that was short several items that were listed on the packing slip, and that I'd like to get in touch to check on the status of it.</p><p><br /></p><p>No call back yet.</p><p><br /></p><p>I will be calling again tomorrow and every day after until I get in contact with someone.</p><p><br /></p><p>100% lack of communication doesn't seem right at all. Based on the glowing reviews until recently, I get the feeling that something's gone wrong on their end and they haven't told anyone. My confidence in getting the items I'm owed, much less a refund, is getting a bit low.</p><p><br /></p><p>In the meantime, I'd still like to hear from anyone else who has outstanding orders with them or have recently received theirs. If this is a pattern and not just my bad luck, people should be aware.[/QUOTE]</p><p><br /></p>
[QUOTE="Blasty, post: 7500764, member: 38375"]For anyone curious how this is going, I have not received an email response in 3 business days. I called today and immediately got put on hold for a bit... "we are currently assisting other customers..." yeah, I'm sure. I opted eventually to leave a voicemail. I was very polite about it, just gave my name, order number, and contact, and explained that I'd previously sent an email about a delivery that was short several items that were listed on the packing slip, and that I'd like to get in touch to check on the status of it. No call back yet. I will be calling again tomorrow and every day after until I get in contact with someone. 100% lack of communication doesn't seem right at all. Based on the glowing reviews until recently, I get the feeling that something's gone wrong on their end and they haven't told anyone. My confidence in getting the items I'm owed, much less a refund, is getting a bit low. In the meantime, I'd still like to hear from anyone else who has outstanding orders with them or have recently received theirs. If this is a pattern and not just my bad luck, people should be aware.[/QUOTE]
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