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Message:: [QUOTE="keemao, post: 2083231, member: 43972"]Well, the saga of my missing Smartpost box continues.  I called FedEx today since they said tracking it would take 1-2 business days and it's been 48 hours since I called them.  So far no information...the Durham, NC FedEx office has not "completed" their investigation.  I mean how long does it take to check on a box that went from one city to the post office 15 minutes away?  I did a survey for the mint today and my comments were to get rid of Smartpost.  I also called the Mint customer service to find out what to do if the box cannot be found.  I commented abut the Smartpost and she told me that they have had TONS of complaints about it since they opened the new website in October.  Lots packages and just general complaints about the Smartpost service.  But does it seem like the powers that be are listening to the complaints? Apparently not.  I told her I'd gladly pay 20 cents more for shipping if they would ship USPS 2-day priority and I hoped the conversation was being recorded.  I just might call FedEx every friggin day if they don't get on the ball and push to find out what happened to my box of coin and currency sets![/QUOTE]