Anyone ever receive a "suspicious buyer" email from eBay?

Discussion in 'Coin Chat' started by Hiddendragon, Jun 18, 2019.

  1. Hiddendragon

    Hiddendragon World coin collector

    I sold a coin last night on eBay. It was a buy it now and was a fairly common world coin. Sold for $1.40. I packed it up and shipped it right away. Today I got an email from eBay telling me there was a suspicious buyer and they had to cancel the bid. I already sent the coin, and the money is in my Paypal account. It's odd. This happened to me one other time and everything seemed to be fine. I kept the money and the mail was apparently delivered. Below is the text of the email from eBay:

    We had to cancel bids for the buyer, cbil_us_fmbprz, because they aren't registered on eBay:
    264337438219 - 1931 Italy 10 centesimi coin


    We've also made it easy to relist your item if it was removed. Although the item is no longer available in search listings, you will find it in the Sold section of My eBay. For more information, please visit:
    http://pages.ebay.com/help/sell/relist.html

    To help you avoid this situation in the future, consider setting a Buy It Now price and requiring buyers to make an immediate payment. For more information on immediate payments, visit:
    http://pages.ebay.com/help/pay/require-immediate-payment.html

    We recommend you take the following actions if this buyer won the item:
    - If you haven't received payment, don't complete the sale or send the item to the buyer.
    - Don't communicate with the buyer directly.
    - Verify any payments you've been notified of by logging into your payment account (or other online payment service).
    - If the buyer requests a refund or additional payments, don't send any money without contacting eBay first.
    - If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.

    In these types of situations, we may, at our sole discretion, decide whether to credit the fees for removed listings.
    - We have credited all associated fees except for the final value fee for your listing(s).

    If you have any concerns or questions, click "Help & Contact" at the top of most eBay pages.

    We're sorry for this inconvenience, and thanks for continuing to work with us.

    Thanks,

    eBay
     
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  3. Conder101

    Conder101 Numismatist

    If he wasn't registered on ebay, how did he place a bid?
     
  4. lordmarcovan

    lordmarcovan Eclectic & odd Moderator

    Sounds like he went NARU (not a registered user). Got banned, in other words. That's my guess, anyway. Got banned sometime between the bid and the end of the auction.
     
    -jeffB likes this.
  5. -jeffB

    -jeffB Greshams LEO Supporter

    Never that, but then again I've sold only a handful of items in the last few years. Back when I was a heavier seller, LOTS of things were different. (Some of those changes are why I mostly stopped selling.)

    I have, however, gotten similar email after buying an item. If I recall correctly, I already had tracking info when the email came, and my item arrived without incident. (And no, it wasn't a fake coin, at least not that time.)
     
    lordmarcovan likes this.
  6. Hiddendragon

    Hiddendragon World coin collector

    It was a buy it now and he paid right away so that's what's weird about it. There was no "bid" involved. Makes me wonder if there's some kind of glitch. I have a lot of sales to people like this with gibberish user names and no feedback, and I think eBay lets people checkout as a guest or something and that's why that happens.
     
  7. lordmarcovan

    lordmarcovan Eclectic & odd Moderator

    Huhm. Dunno. Been a while since I sold stuff there. I tried finding the username to confirm the NARU but couldn't. Found your auction but it wouldn't let me access the original- that goes to an error page. Maybe it's a guest user thing, like you said.
     
  8. fretboard

    fretboard Defender of Old Coinage!

    That's really strange, anytime I get an email from ebay I always make sure it's in my account messages as well as there are so many fakes you never know. If you're certain it was a legitimate email from ebay I wouldn't worry about it as you did everything you were supposed to do so. Really strange though, if the buyer wasn't registered with ebay how could they buy your item? As long as you didn't get paid with an "E" check, I wouldn't worry about it. Strange! :D
     
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