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<p>[QUOTE=&quot;Endeavor, post: 2251729, member: 60292&quot;]If the seller refuses to agree to a return, the buyer can ask eBay to step in. eBay can force a refund if they rule in favor of the buyer.</p><p><br /></p><p>As a seller of such a lot, you would be wise to have a restocking fee included in a return. Between postage, shipping supplies (in this shipment the seller even used buckets to ship), time spent checking each item, etc, you definitely need to have a restocking fee to prevent taking a big loss.</p><p><br /></p><p>As someone else mentioned earlier, it&#039;s hard to have sympathy for either party involved since they were only looking out for themselves. With that said, I think the dealer gets the shorter end of the stick.</p><p><br /></p><p><br /></p><p><br /></p><p>For this reason the dealer gets shafted the most. Both sides have to eat shipping, but dealer has to go through everything and check it all. I suppose the buyer could take a chance and try to switch something out, but if the dealer has a photo then the buyer risks losing his entire case. Definitely something to think about.[/QUOTE]</p><p><br /></p>

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