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<p>[QUOTE=&quot;statequarterguy, post: 2190099, member: 21782&quot;]Not my experience and actually I think the change happened when they moved the service center.&nbsp; They still have the &quot;exchange&quot; option on the return form, so I called CS, they said they&#039;re working on making that option work, but it&#039;s hit and miss. It has never worked for me, before the move, I always got an exchange, not a refund.[/QUOTE]</p><p><br /></p>

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