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<p>[QUOTE=&quot;tommyc03, post: 2062124, member: 17665&quot;]Rule #1-The customer is always right. I have my ducks lined up, I am familiar with my offerings, I described them properly to the best of my ability. I do not pay return postage, only in a rare case where I might have missed something that the customer can prove to me was not in my listing. Rule #2- The customer needs to read the description in it&#039;s entirety, not just the header. Usually I am always in the right zone and have had very few problems over my 10 years on Ebay. So, sorry folks, I cannot subscribe to the tough nougies scenario. I NEVER let myself fall into a gray area.[/QUOTE]</p><p><br /></p>

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