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<p>[QUOTE="CamaroDMD, post: 1255962, member: 5233"]I think I just need to rant for a moment. I'm not going to name the shop because they actually have a pretty good reputation from what I have heard, but I'm a little irritated right now. This is a shop back home and I don't go their that often because I have typically found them to be rude and pushy. But, they are the only dealer in the area that has a PCGS membership so on the rare occasion that I want to submit a coin...I go through them. I['m currently living in a bigger city 100 miles away and I could probably use someone here, but I have used them before so I'm more comfortable.</p><p><br /></p><p>So, I dropped the coin off with them at the beginning of July. It is a foreign coin so he told me it might not go out for a few weeks so maybe they could include it with a couple more coins and save on shipping. Apparently PCGS requires foreign and US coins to be on different invoices so he said that might cause a little delay in sending it out. I hadn't heard anything for a while so I called them a few weeks ago and get one of the lady's who work their. I quickly explained that I had dropped off a coin and wanted to know if there was any update. Her response was (somewhat rudely)..."I'm sorry, it's really busy here right now...please call back later, [click]" and the phone hung up. I was kind of mad, but also busy so I didn't get a chance to call back until today. Called today and the same lady answered and this time put be on hold. Someone else picked up the phone and I explained the same thing and he said I needed to talk to the owner because he handles all the PCGS submissions. So, once again I was on hold. A few minutes later I asked the manager about my coin (which was literally dropped off on 7/2/11...and today is 8/30/11) and he said he hadn't sent the coin in yet. He said they had been really busy at the store and hadn't sent out anything to PCGS for awhile. He said he was going to drop them off at the Long Beach Show next week and then there would be about a month turnaround. </p><p><br /></p><p>I wanted to pull out my hair. I have been waiting for two months for my coin and to find out it hadn't even been shipped out yet really irritated me. I really don't like this shop.[/QUOTE]</p><p><br /></p>
[QUOTE="CamaroDMD, post: 1255962, member: 5233"]I think I just need to rant for a moment. I'm not going to name the shop because they actually have a pretty good reputation from what I have heard, but I'm a little irritated right now. This is a shop back home and I don't go their that often because I have typically found them to be rude and pushy. But, they are the only dealer in the area that has a PCGS membership so on the rare occasion that I want to submit a coin...I go through them. I['m currently living in a bigger city 100 miles away and I could probably use someone here, but I have used them before so I'm more comfortable. So, I dropped the coin off with them at the beginning of July. It is a foreign coin so he told me it might not go out for a few weeks so maybe they could include it with a couple more coins and save on shipping. Apparently PCGS requires foreign and US coins to be on different invoices so he said that might cause a little delay in sending it out. I hadn't heard anything for a while so I called them a few weeks ago and get one of the lady's who work their. I quickly explained that I had dropped off a coin and wanted to know if there was any update. Her response was (somewhat rudely)..."I'm sorry, it's really busy here right now...please call back later, [click]" and the phone hung up. I was kind of mad, but also busy so I didn't get a chance to call back until today. Called today and the same lady answered and this time put be on hold. Someone else picked up the phone and I explained the same thing and he said I needed to talk to the owner because he handles all the PCGS submissions. So, once again I was on hold. A few minutes later I asked the manager about my coin (which was literally dropped off on 7/2/11...and today is 8/30/11) and he said he hadn't sent the coin in yet. He said they had been really busy at the store and hadn't sent out anything to PCGS for awhile. He said he was going to drop them off at the Long Beach Show next week and then there would be about a month turnaround. I wanted to pull out my hair. I have been waiting for two months for my coin and to find out it hadn't even been shipped out yet really irritated me. I really don't like this shop.[/QUOTE]
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