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<p>[QUOTE=&quot;tommyc03, post: 3199152, member: 17665&quot;]Not at all. You paid for a service that you did not get. Sounds like you were talking to a low level putz. Now it&#039;</p><p>s time to up the ante. Call back again, get the reps name before you start the conversation and write it down. If the same conversation gets no results, ask to speak to their higher up. Mention what I said earlier about writing to Dave Harper, mention the Better Business Bureau. Mention the ANA which they are a member of. Put some serious but polite pressure on them. Never give up. No business has the right to treat you like this and I am pretty certain if you can circumvent this low life you will get some results.[/QUOTE]</p><p><br /></p>

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