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<p>[QUOTE="Pilkenton, post: 1066150, member: 23961"]Update.</p><p><br /></p><p>I got a message from ebay. They wanted to talk to me and gave me their direct line. Someone answered the phone immediately. She couldn't help me so she transferred me to someone else. She was rather snotty. She said she saw no reason to delete the negative feedback. I asked her why the guy was refunded before he sent the coin back. She said that's paypal's problem and transferred me. After explaining to paypal, the only thing she could say was at least it wasn't anything expensive. She also said that this was ebay's problem and transferred me back. Ebay then told me that it was my responsibility to try to get the coin back and that I should email him. I did email him last week.</p><p><br /></p><p>Today I get a message from ebay. They were thanking me for using the resolution center and wanted me to take a survey on their performance. I was very neutral about everything on the survey. I didn't want Big Brother knocking my door down because I wasn't satisfied.</p><p><br /></p><p>Still, ebay's the way to go. This doesn't happen that often. I see a lot of top rated sellers with a ton of negative feedback. They must not worry about it.</p><p><br /></p><p>Oh, by the way. My buyers seem to be supporting me. Most of the feedbacks since the red mark have been extra-complimentary...A+!!!!!--5 Stars!!!--Excellent!!![/QUOTE]</p><p><br /></p>
[QUOTE="Pilkenton, post: 1066150, member: 23961"]Update. I got a message from ebay. They wanted to talk to me and gave me their direct line. Someone answered the phone immediately. She couldn't help me so she transferred me to someone else. She was rather snotty. She said she saw no reason to delete the negative feedback. I asked her why the guy was refunded before he sent the coin back. She said that's paypal's problem and transferred me. After explaining to paypal, the only thing she could say was at least it wasn't anything expensive. She also said that this was ebay's problem and transferred me back. Ebay then told me that it was my responsibility to try to get the coin back and that I should email him. I did email him last week. Today I get a message from ebay. They were thanking me for using the resolution center and wanted me to take a survey on their performance. I was very neutral about everything on the survey. I didn't want Big Brother knocking my door down because I wasn't satisfied. Still, ebay's the way to go. This doesn't happen that often. I see a lot of top rated sellers with a ton of negative feedback. They must not worry about it. Oh, by the way. My buyers seem to be supporting me. Most of the feedbacks since the red mark have been extra-complimentary...A+!!!!!--5 Stars!!!--Excellent!!![/QUOTE]
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