Message:

<p>[QUOTE=&quot;-jeffB, post: 1244643, member: 27832&quot;]Oh, this is <i>so</i> not okay.</p><p><br /></p><p>I was perusing the new Buy It Now listings this afternoon, and saw a lot of $100 FV silver quarters for $1300. I dithered over the &quot;too good to be true&quot; aspect for a minute or two, then decided to go ahead and put my faith in Buyer Protection.</p><p><br /></p><p>As I expected, I got to the end of the PayPal payment dialog, hit &quot;Confirm Payment&quot;, and got a message that the transaction could not be completed. Someone else beat me to it.</p><p><br /></p><p>A moment later, though, I got an email from PayPal <i>confirming my payment</i>.</p><p><br /></p><p>&quot;Okay&quot;, I thought, &quot;implementing distributed transactions across large, busy networks is tricky. It might take them a minute or two to finish unwinding the transaction.&quot; (I work in a related field, so I understand the technical issues involved.)</p><p><br /></p><p>A few minutes later, I got email from <i>eBay</i> &quot;thanking me for my order&quot;, with a link to view the transaction details. When I clicked that link, I saw this:</p><p><br /></p><p><br /></p><p><br /></p><p>To shorten an already long story, I spent half an hour calling PayPal, then getting transferred to eBay, who told me that I&#039;d have to deal with it through PayPal, who then told me that I should <u><i>ASK </i><i>the seller to refund my payment</i></u>.</p><p><br /></p><p>I asked politely what I should do if the seller didn&#039;t cooperate -- a distinct possibility, given the sketchy scent of the original offer. The rep said I could file a PayPal dispute -- but I&#039;ve never had to do that before, and I&#039;m worried that they&#039;ll demand documentation I can&#039;t provide (since I&#039;m not even listed as the auction winner). I&#039;m not really worried that I&#039;m going to lose my money, but I&#039;m unnerved.</p><p><br /></p><p>This is clearly a technical failure on eBay&#039;s side; they accepted an inconsistent series of operations, and they&#039;ve failed to do the reversal that would restore consistency. But it looks like there isn&#039;t even a way for me to point this out to them. I&#039;ll keep trying, though.</p><p><br /></p><p>eBay is a grown-up e-commerce site, and they CANNOT be making this kind of mistake.[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in