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<p>[QUOTE=&quot;Stephan77, post: 2264924, member: 74244&quot;]I sell around 20 to 40 orders per day on Amazon, for many years, and I&#039;ve never had a buyer claim go against me, IE: Amazon has always ruled in my favor. You seemed to have done everything right, I&#039;m not sure why the claim went against you.</p><p><br /></p><p>You may not know that Amazon has a seller forum, and frankly, it is an excellent forum. You could post there and get a fast response from a number of experienced Amazon sellers who could advise you regarding Amazon procedures and policies, and the advice is usually excellent.[/QUOTE]</p><p><br /></p>

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