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Am I being too impatient with Roma?
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<p>[QUOTE="dougsmit, post: 2652718, member: 19463"]The problem I see is not how long it takes for a coin to arrive but the firm having a business model that sets higher priority on holding sale #2 than on fulfilling the contracts of sale #1. If you are going to have a sale every week, you need to be able to send out everything in less than a week. A heavy schedule will require an efficient staff that answers the phone and emails, collects payments and sends out packages. This would be hard for a one person operation pretending to be a large operation. The best measure of any business is how they handle problems that arise in the normal course of operations and whether they value their customers (both consignors and buyers) or figure they can afford to treat people poorly because there are always more where they came from.[/QUOTE]</p><p><br /></p>
[QUOTE="dougsmit, post: 2652718, member: 19463"]The problem I see is not how long it takes for a coin to arrive but the firm having a business model that sets higher priority on holding sale #2 than on fulfilling the contracts of sale #1. If you are going to have a sale every week, you need to be able to send out everything in less than a week. A heavy schedule will require an efficient staff that answers the phone and emails, collects payments and sends out packages. This would be hard for a one person operation pretending to be a large operation. The best measure of any business is how they handle problems that arise in the normal course of operations and whether they value their customers (both consignors and buyers) or figure they can afford to treat people poorly because there are always more where they came from.[/QUOTE]
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