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Allegedly PCGS Damaged a Customer's Coin?!!
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<p>[QUOTE="Conder101, post: 4501960, member: 66"]I would say that is exactly what happened, there was a lamination right at the edge of the coin and putting it into the prongs caught the lamination and pushed it back. In the Trueview image which is taken before holdering if you look closely there is a disturbance at the edge there.</p><p><br /></p><p><br /></p><p>Yep, lead was too soft to resist the pressure of the prongs. I have seen a cardboard siege coin also damaged by pressure from the prongs.</p><p><br /></p><p>Unfortunately for the submitter PCGS handled this EXACTLY as their rules say they would. It says right in their terms that their MAXIMUM liability is the declared value of the coin. By submitting you agree to that. So the submitter agreed that his maximum compensation would be $15, exactly what he was offered. Of course that was offered to the dealer that submitted it for him. The coins owner has a beef with the dealer not PCGS. No one can accuse me of being a cheerleader for any of the TPG's, but in this case PCGS is in the clear. Yes they damaged the coin, but they offered full restitution to the limit of their liability as agreed to by the submitter.[/QUOTE]</p><p><br /></p>
[QUOTE="Conder101, post: 4501960, member: 66"]I would say that is exactly what happened, there was a lamination right at the edge of the coin and putting it into the prongs caught the lamination and pushed it back. In the Trueview image which is taken before holdering if you look closely there is a disturbance at the edge there. Yep, lead was too soft to resist the pressure of the prongs. I have seen a cardboard siege coin also damaged by pressure from the prongs. Unfortunately for the submitter PCGS handled this EXACTLY as their rules say they would. It says right in their terms that their MAXIMUM liability is the declared value of the coin. By submitting you agree to that. So the submitter agreed that his maximum compensation would be $15, exactly what he was offered. Of course that was offered to the dealer that submitted it for him. The coins owner has a beef with the dealer not PCGS. No one can accuse me of being a cheerleader for any of the TPG's, but in this case PCGS is in the clear. Yes they damaged the coin, but they offered full restitution to the limit of their liability as agreed to by the submitter.[/QUOTE]
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