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<p>[QUOTE=&quot;ddddd, post: 4500972, member: 22377&quot;]Here is the original thread...happened in 2013.</p><p><br /></p><p><a href="https://www.coincommunity.com/forum/topic.asp?TOPIC_ID=162108" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://www.coincommunity.com/forum/topic.asp?TOPIC_ID=162108" rel="nofollow">https://www.coincommunity.com/forum/topic.asp?TOPIC_ID=162108</a></p><p><br /></p><p>The issue was the $15 declared value. Now the big question, what would PCGS have done if the declared value was much higher? The payout would be higher but well below the declared value (as they pick a number based on some type of wholesale market value). The person submitting the coin would still end up unhappy. </p><p><br /></p><p>In the end, there probably isn&#039;t much that would satisfy a person if the TPG damages a coin. However, it would be better (for a big company like PCGS) from a customer service/marketing perspective to go above and beyond the minimum effort to avoid bad publicity (although they might disagree as this episode didn&#039;t really do much to harm their bottom line going forward).[/QUOTE]</p><p><br /></p>

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