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Agora Auctions holding my Commodus denarius for no reason
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<p>[QUOTE="Sallent, post: 2481098, member: 76194"]So I'm being accused of having no patience and being all about instant gratification....</p><p><br /></p><p>I waited 7 days until after I paid in full to ask via email when my lot was going to ship. That was after seeing no activity on it at all for a week after they had my money in their hands. I don't think that it is unreasonable to inquire about it after a week.</p><p><br /></p><p>My email went unanswered...not even a generic "thank you for your email, we will review it and contact you within 48 hours. I waited 48 hours for such a reply and nothing. At which time I called 5 times within the next 24 hours and no one ever answered, and I left a voice message during one of those calls, and a full day went by without answer until I finally came here and wrote the OP post.</p><p><br /></p><p>Does any of that seem unreasonable on my part? After all, it's been 11 days now since I paid and there's been no change in status on my order.</p><p><br /></p><p>I understand one of the owners of Agora posted earlier and said he'd look into it, so I'm willing now to give him the benefit of the doubt and wait some more. If someone contacts me on Monday or Tuesday, or there is finally activity on my lot as far as a status message saying it is being readied for shipment or shipped, I'll be very grateful and let any inconvenience or misunderstanding be a thing of the past. After all, I genuinely like Agora. Ive won 4 different lots from the auctions they hold on their site, and in the prior transactions shipping was fast. In fact, despite the frustration I expressed, I'm still bidding on some of their current auction lots as we speak. I didn't create this thread to bash them, but simply vent some frustration and see if anyone else was having the same experience, and hopefully to see how to get it resolved.</p><p><br /></p><p>But if we get to Wednesday or Thursday of next week and nothing changed, I hope you won't accuse me again of being unreasonable if I complain for wanting what I paid for, or at the very least asking for an explanation as to when I can expect it.[/QUOTE]</p><p><br /></p>
[QUOTE="Sallent, post: 2481098, member: 76194"]So I'm being accused of having no patience and being all about instant gratification.... I waited 7 days until after I paid in full to ask via email when my lot was going to ship. That was after seeing no activity on it at all for a week after they had my money in their hands. I don't think that it is unreasonable to inquire about it after a week. My email went unanswered...not even a generic "thank you for your email, we will review it and contact you within 48 hours. I waited 48 hours for such a reply and nothing. At which time I called 5 times within the next 24 hours and no one ever answered, and I left a voice message during one of those calls, and a full day went by without answer until I finally came here and wrote the OP post. Does any of that seem unreasonable on my part? After all, it's been 11 days now since I paid and there's been no change in status on my order. I understand one of the owners of Agora posted earlier and said he'd look into it, so I'm willing now to give him the benefit of the doubt and wait some more. If someone contacts me on Monday or Tuesday, or there is finally activity on my lot as far as a status message saying it is being readied for shipment or shipped, I'll be very grateful and let any inconvenience or misunderstanding be a thing of the past. After all, I genuinely like Agora. Ive won 4 different lots from the auctions they hold on their site, and in the prior transactions shipping was fast. In fact, despite the frustration I expressed, I'm still bidding on some of their current auction lots as we speak. I didn't create this thread to bash them, but simply vent some frustration and see if anyone else was having the same experience, and hopefully to see how to get it resolved. But if we get to Wednesday or Thursday of next week and nothing changed, I hope you won't accuse me again of being unreasonable if I complain for wanting what I paid for, or at the very least asking for an explanation as to when I can expect it.[/QUOTE]
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Agora Auctions holding my Commodus denarius for no reason
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