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<p>[QUOTE="gboulton, post: 1489434, member: 27043"]Makes sense to me. You wander in every so often, count a lot of coins in the counter, hand them over for cash or what have you...no big deal.</p><p><br /></p><p>But now you're ordering boxes that aren't part of their normal expected inventory. They'll be paying whatever delivery and handling charges are necessary to obtain the coins...charges that can be significant for a smaller bank that doesn't have its own central vault at a main location.</p><p><br /></p><p>They'll be dealing with storing them for you until you come get them. </p><p><br /></p><p>Whichever teller logs them will now have to inventory and account for them, over and above his/her normal daily routine...every day.</p><p><br /></p><p>A teller will be handling them, completing your transaction, and then logging them back in when you return them.</p><p><br /></p><p>At which point they'll incur more storage costs, again be responsible to inventory them, and pay more costs to return them via Brinks/whoever.</p><p><br /></p><p>And they know, since you're an "enthusiast" that they'll be doing this on a regular basis, and it's not a revenue generating process.</p><p><br /></p><p>Banks exist to make money...yes, even "non profit credit unions" are still expected, by their owners (you, among others) to see positive returns on their investments. Even the most "frugal" of depository institutions is expected by its owners to cover the costs of operation, and not run in the red.</p><p><br /></p><p>None of us around here bat an eyelash at our credit union charging us interest on a loan, or at our S&L investing our deposits for their own ends, or at our bank charging merchants fees for processing debit/credit transactions. We figure all of this is normal behaviour for a bank.</p><p><br /></p><p>Heaven help them, however, if they charge us directly for providing a service that is beyond anything reasonably expected by the average customer, not specified in any sort of service agreement, and causes the bank to incur significant real costs. </p><p><br /></p><p>=================</p><p><br /></p><p>Having said all that, there ARE, of course, banks who choose not to charge for certain things. Some charge for online access...others do not. Some charge for checks...others do not. Many base what they will and won't charge for on an average or minimum balance, since they can get better returns on larger amounts. And, like any of these other charges, fees, and services, there are some that won't charge you to order coins, and some that will.</p><p><br /></p><p>Sometimes, particularly with smaller banks and local CUs, it's simply a matter of finding the right branch or the right friendly teller or manager who'll waive the fee. Other times, for whatever reason, you've run into a branch or teller who dislikes "our kind", and has just been waiting for a chance to make you pay. So it might well be worth your time to inquire at another branch...perhaps with a box of chocolates or a small gift in hand. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" /></p><p><br /></p><p>Whatever winds up happening, however, please do try to keep the above in mind. What we "enthusiasts" (first time I've heard us called that *heh*) do is NOT cost neutral to the banks we frequent. It takes time, resources, and both hard and soft costs on their part. Getting indignant about them deciding to charge to cover these costs only rewards those who are of the opinion that "we" must be stopped.</p><p><br /></p><p>Remember, instead, to be openly and frequently appreciative of those tellers and/or branches that will help you out, and always bear in mind that we are asking them to help US.[/QUOTE]</p><p><br /></p>
[QUOTE="gboulton, post: 1489434, member: 27043"]Makes sense to me. You wander in every so often, count a lot of coins in the counter, hand them over for cash or what have you...no big deal. But now you're ordering boxes that aren't part of their normal expected inventory. They'll be paying whatever delivery and handling charges are necessary to obtain the coins...charges that can be significant for a smaller bank that doesn't have its own central vault at a main location. They'll be dealing with storing them for you until you come get them. Whichever teller logs them will now have to inventory and account for them, over and above his/her normal daily routine...every day. A teller will be handling them, completing your transaction, and then logging them back in when you return them. At which point they'll incur more storage costs, again be responsible to inventory them, and pay more costs to return them via Brinks/whoever. And they know, since you're an "enthusiast" that they'll be doing this on a regular basis, and it's not a revenue generating process. Banks exist to make money...yes, even "non profit credit unions" are still expected, by their owners (you, among others) to see positive returns on their investments. Even the most "frugal" of depository institutions is expected by its owners to cover the costs of operation, and not run in the red. None of us around here bat an eyelash at our credit union charging us interest on a loan, or at our S&L investing our deposits for their own ends, or at our bank charging merchants fees for processing debit/credit transactions. We figure all of this is normal behaviour for a bank. Heaven help them, however, if they charge us directly for providing a service that is beyond anything reasonably expected by the average customer, not specified in any sort of service agreement, and causes the bank to incur significant real costs. ================= Having said all that, there ARE, of course, banks who choose not to charge for certain things. Some charge for online access...others do not. Some charge for checks...others do not. Many base what they will and won't charge for on an average or minimum balance, since they can get better returns on larger amounts. And, like any of these other charges, fees, and services, there are some that won't charge you to order coins, and some that will. Sometimes, particularly with smaller banks and local CUs, it's simply a matter of finding the right branch or the right friendly teller or manager who'll waive the fee. Other times, for whatever reason, you've run into a branch or teller who dislikes "our kind", and has just been waiting for a chance to make you pay. So it might well be worth your time to inquire at another branch...perhaps with a box of chocolates or a small gift in hand. ;) Whatever winds up happening, however, please do try to keep the above in mind. What we "enthusiasts" (first time I've heard us called that *heh*) do is NOT cost neutral to the banks we frequent. It takes time, resources, and both hard and soft costs on their part. Getting indignant about them deciding to charge to cover these costs only rewards those who are of the opinion that "we" must be stopped. Remember, instead, to be openly and frequently appreciative of those tellers and/or branches that will help you out, and always bear in mind that we are asking them to help US.[/QUOTE]
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