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Message:: [QUOTE="NPCoin, post: 352970, member: 5629"]That's when the DMM (Domestic Mail Manual) comes in handy.  There *should* be a copy of the DMM at EVERY service counter available for the Postal Employee to refer to.  Delivery confirmation is available for all Priority LETTERS as well as packages.  However, only First Class PARCELS may have Delivery Confirmation.  First Class LETTERS are excluded.  As well, there are additional requirements for a First Class Parcel to meet in order to qualify for Delivery Confirmation: If those requirements for First Class Parcel are not met, then the "package" is supposed to be delivered via the Priority Mail rate since both parcel and letter may have Delivery Confirmation without restriction other than the postage, addresses, and labels all fit on the face of the package. Where the disagreement occurs is in the requirements, for instance, thickness.  If a bubble mailer was measured at just over 3/4" at the originating office, but lost air in transport, I could very well see the Post Office charging the extra for Priority because the "letter" no longer fit within the requirements for First Class Parcel.  And rightly, in my opinion, the receiving Postal Employee did the right thing waiving the fee because the originating office was in error and omission if they did not measure the required dimensions properly. ===== My bad!  Forgot to put in the section number.  DMM Section 503, Extra Services[/QUOTE]