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<p>[QUOTE=&quot;tartanhill, post: 8324179, member: 93472&quot;]After winning a coin in a Holy Land auction and sending three emails requesting an invoice over a month long period, I contacted Simon Wieland and Sandro Kopp at biddr and said I wanted to file a complaint against Holy Land and its owner Maxim Shick.&nbsp; I explained that I realized that biddr had no control over the auction houses that it supports on its site, but that an auction house that grew a bad reputation would also taint biddr&#039;s own reputation.&nbsp; After one day I received this explanation from Simon.&nbsp; It seems that Holy Land had answered all of my emails, but for some reason I was not receiving them, and Maxim had contacted biddr about this problem himself.&nbsp; Sandro also tried contacting me about the email problem but received no response from me because his email did not get through either.&nbsp; Now here&#039;s the good part.&nbsp; I had mentioned Coin Talk in my email to biddr, so Simon took it upon himself to locate me at Coin Talk.&nbsp; He sent me an email through my Coin Talk account hoping it would get through with an explanation about all that had happened.&nbsp; Well, it did get through and I responded to Holy Land and biddr using a different email address.&nbsp; My coin has been paid for and is on its way to me thanks to the concern and perseverance of Simon Wieland at biddr.&nbsp; I am not sure why I was not receiving those emails, but I will certainly be aware of a possible problem should it reoccur.[/QUOTE]</p><p><br /></p>

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